We're very excited to announce a great new feature to CheckCentral: direct integration with CrashPlan! This feature allows you to pull backup statuses directly from CrashPlan instead of relying on email notifications sent into CheckCentral.

Note: This integration requires access to the CrashPlan API, which is only available in their Enterprise and MSP plans. It's not available in older CrashPlan subscriptions or CrashPlan ProE.

To get started with the CrashPlan direct integration today, login to your CheckCentral organization and navigate to Services > Direct Integrations in the top menu. From there you can choose your integration and follow the steps in the wizard to get it all setup. Each of the wizard pages has help text on the right-hand side to walk you through all of the steps.

This new feature is available for all Enterprise and Custom subscription plans. If you have any questions, feedback, or other thoughts, please don't hesitate to contact us.

We're very excited to announce a great new feature to CheckCentral: direct integration with Axcient x360Cloud! This feature allows you to pull backup statuses directly from Axcient x360Cloud instead of relying on email notifications sent into CheckCentral.

To get started with the Axcient x360Cloud direct integration today, login to your CheckCentral organization and navigate to Services > Direct Integrations in the top menu. From there you can choose your integration and follow the steps in the wizard to get it all setup. Each of the wizard pages has help text on the right-hand side to walk you through all of the steps.

This new feature is available for all Enterprise and Custom subscription plans. If you have any questions, feedback, or other thoughts, please don't hesitate to contact us.

We are excited to announce the addition of ITFlow as an External Ticketing System in CheckCentral. Once configured, CheckCentral will automatically open tickets in ITFlow for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures and will automatically close the ticket when the Check reverts to success.

To configure ITFlow as an External Ticketing System:

We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the ITFlow integration or any other aspect of CheckCentral, our dedicated support team is always here to help.

We're very happy to announce that a long awaited feature, notification and ticketing content customization, is now available in CheckCentral!

To customize the notification content for personal notifications (emails, etc), look for the "Edit Notification Format" button:

To customize the notification content for organization notification channels, or external ticketing systems, edit the channel/ticketing system and click the "Edit" button next to "Notification Format":

Once you've got the edit window open, you can add or edit static text, as well as add or remove variables that will populate with the information from the check and activity that generated the notification:

We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the notification customizations, or any other aspect of CheckCentral, our dedicated support team is always here to help.

We are excited to announce the addition of Microsoft Planner as an External Ticketing System in CheckCentral. Once configured, CheckCentral will automatically create Microsoft Planner tasks for failed Checks. It will keep the tasks up to date with notes for subsequent warnings and failures and will automatically close the task when the Check reverts to success.

To configure Microsoft Planner as an External Ticketing System:

We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the Microsoft Planner integration or any other aspect of CheckCentral, our dedicated support team is always here to help.

We are excited to announce the addition of Zammad as an External Ticketing System in CheckCentral. Once configured, CheckCentral will automatically open tickets in Zammad for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures and will automatically close the ticket when the Check reverts to success.

To configure Zammad as an External Ticketing System:

We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the Zammad integration or any other aspect of CheckCentral, our dedicated support team is always here to help.

We are excited to announce the addition of Gorelo as an External Ticketing System in CheckCentral. Once configured, CheckCentral will automatically open tickets in Gorelo for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures and will automatically close the ticket when the Check reverts to success.

To configure Gorelo as an External Ticketing System:

We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the Gorelo integration or any other aspect of CheckCentral, our dedicated support team is always here to help.