CheckCentral Discussions RSS https://www.checkcentral.cc/Discussions/RSS/ CheckCentral Discussions RSS Wed, 19 Aug 2026 10:07:54 GMT en hourly 1 https://www.checkcentral.cc/Discussions/RSS/ RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#264 Fri, 07 Aug 2026 22:07:23 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#264 CheckCentral
  • Resolved an issue that prevented Hudu from updating in some situations
  • Resolved an issue that could remove external ticketing channels from templates in some situations
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#263 Fri, 07 Aug 2026 17:57:15 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#263 CheckCentral
  • Added separate warning/failure thresholds for the SSL expiry check direct integration
]]> RE: Mail not being received by Checkcentral https://www.checkcentral.cc/Discussions/View/mail-not-being-received-by-checkcentral/?ID=019fcd3a-f8e6-72c4-8690-ecd9596ed043#2 Tue, 04 Aug 2026 20:49:05 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/mail-not-being-received-by-checkcentral/?ID=019fcd3a-f8e6-72c4-8690-ecd9596ed043#2 CheckCentral Hi Christian, I had replied to your emailed support case, not sure why it didn't make it through. I will try to send it again. The issue is that you have an ignore rule that's ignoring that email subject. You can find it in Organization > Ignore Rules at the top of the dashboard.

Hope that helps! ]]> Mail not being received by Checkcentral https://www.checkcentral.cc/Discussions/View/mail-not-being-received-by-checkcentral/?ID=019fcd3a-f8e6-72c4-8690-ecd9596ed043 Tue, 04 Aug 2026 14:43:42 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/mail-not-being-received-by-checkcentral/?ID=019fcd3a-f8e6-72c4-8690-ecd9596ed043 CheckCentral Hi!

I have several checks where e.g. a Synology NAS sends a Mail for HyperBackup or Snapshot Replication State to a mail address from us. In Outlook web, we then have forwarding rules configured, that forward some of these mails to CheckCentral. I have now an Issue with only one check, which worked previously.
We receive the mail from NAS, the rule gets processed, but the mail is not processed by the Check or received by CheckCentral at all. I don't see the mail in the Activities.
What I tried:
- Checked Message Trace in M365: The mail leaves the tenant. If I add my private mail as a recipient in the same Rule, i receive the forwarded message.
- Created a whole new check with a new checkcentral alias several times - still not working.
- Forwarded the mail manually to the exact same CheckCentral mail address as in the forwarding rule - then it works and the message is assigned to the correct check.
- Created several new forwarding rules - same effect.
- Created a ticket, but either did not receive a response or it got lost somewhere too.

Do you have an Idea what could be the case?

Thank you and best regards
Christian ]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#262 Thu, 16 Jul 2026 17:27:38 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#262 CheckCentral
  • Updated check email matching UI
]]> New Direct Integration: NinjaOne SaaS Backup https://www.checkcentral.cc/Discussions/View/new-direct-integration-ninjaone-saas-backup/?ID=019f5cfa-5140-7229-97b1-bc44061e3f66 Mon, 13 Jul 2026 19:35:37 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/new-direct-integration-ninjaone-saas-backup/?ID=019f5cfa-5140-7229-97b1-bc44061e3f66 CheckCentral
We're very excited to announce a great new feature to CheckCentral: direct integration with NinjaOne SaaS Backup! This feature allows you to pull backup statuses directly from NinjaOne SaaS Backup instead of relying on email notifications sent into CheckCentral.
To get started with the NinjaOne SaaS Backup direct integration today, login to your CheckCentral organization and navigate to Services > Direct Integrations in the top menu. From there you can choose your integration and follow the steps in the wizard to get it all setup. Each of the wizard pages has help text on the right-hand side to walk you through all of the steps.
NinjaOne SaaS Backup Checks
NinjaOne SaaS Backup Checks
NinjaOne SaaS Backup Activity Body
NinjaOne SaaS Backup Activity Body
This new feature is available for all Enterprise and Custom subscription plans. If you have any questions, feedback, or other thoughts, please don't hesitate to contact us.
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#261 Wed, 08 Jul 2026 16:44:47 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#261 CheckCentral
  • Backdated activities will no longer send notifications as they are not relevant to the current check status. This mostly only affects Direct Integrations.
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#260 Mon, 06 Jul 2026 17:34:46 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#260 CheckCentral
  • Added support for the updated Zendesk OAuth authentication
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#259 Thu, 02 Jul 2026 19:16:46 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#259 CheckCentral
  • Hudu direct integration colour fix
  • Renamed "unconnected checks" to "disconnected checks"
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#258 Mon, 22 Jun 2026 18:35:23 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#258 CheckCentral
  • New Direct Integration: NinjaOne Saas Backup
]]> New External Ticketing System: Inserve https://www.checkcentral.cc/Discussions/View/new-external-ticketing-system-inserve/?ID=019ee168-c2d0-72f8-9f2b-3ff81c4eef42 Fri, 19 Jun 2026 19:43:20 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/new-external-ticketing-system-inserve/?ID=019ee168-c2d0-72f8-9f2b-3ff81c4eef42 CheckCentral
We are excited to announce the addition of Inserve as an External Ticketing integration in CheckCentral. Once configured, CheckCentral will automatically open tickets in Inserve for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures and will automatically close the ticket when the Check reverts to success.
To configure Inserve as an External Ticketing integration:
  • Login to CheckCentral and navigate to your Dashboard.
  • On the top menu, click Notifications > External Ticketing Systems.
  • Click "Add Ticketing System" and choose Inserve.
  • Follow the instructions in the Inserve dialog to configure the integration.
  • Be sure to click the "Manage" button next to "Checks and Default Groups" in the Inserve configuration to choose which Checks the Inserve integration should be enabled for.
Inserve External Ticketing Configuration
Inserve External Ticketing Configuration
We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the ManageEngine Service Desk Plus integration or any other aspect of CheckCentral, our dedicated support team is always here to help.
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#257 Thu, 18 Jun 2026 16:36:03 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#257 CheckCentral
  • Added support for Atera's new API token system
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#256 Wed, 17 Jun 2026 15:18:09 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#256 CheckCentral
  • New External Ticketing System: Inserve.nl
  • Resolved a minor API issue
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#255 Tue, 16 Jun 2026 17:36:19 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#255 CheckCentral
  • Improved dashboard loading efficiency by roughly 50%
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#254 Tue, 09 Jun 2026 21:12:56 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#254 CheckCentral
  • Resolved an issue that could prevent a new report from being saved
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#253 Mon, 08 Jun 2026 18:29:04 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#253 CheckCentral
  • UI improvements for the Activities page filtering
]]> New Direct Integration: IDrive 360 https://www.checkcentral.cc/Discussions/View/new-direct-integration-idrive-360/?ID=019e8eb2-c27d-7670-8d2f-9366523f3c96 Wed, 03 Jun 2026 18:15:41 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/new-direct-integration-idrive-360/?ID=019e8eb2-c27d-7670-8d2f-9366523f3c96 CheckCentral
We're very excited to announce a great new feature to CheckCentral: direct integration with IDrive 360! This feature allows you to pull backup statuses directly from IDrive 360 instead of relying on email notifications sent into CheckCentral.
To get started with the IDrive 360 direct integration today, login to your CheckCentral organization and navigate to Services > Direct Integrations in the top menu. From there you can choose your integration and follow the steps in the wizard to get it all setup. Each of the wizard pages has help text on the right-hand side to walk you through all of the steps.
IDrive 360 Checks
IDrive 360 Checks
IDrive 360 Activity Body
IDrive 360 Activity Body
This new feature is available for all Enterprise and Custom subscription plans. If you have any questions, feedback, or other thoughts, please don't hesitate to contact us.
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#252 Wed, 27 May 2026 17:50:12 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#252 CheckCentral
  • Resolved an issue with the domain name expiry direct integration
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#251 Wed, 27 May 2026 16:20:02 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#251 CheckCentral
  • New Direct Integration: IDrive 360
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#250 Thu, 21 May 2026 15:55:48 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#250 CheckCentral
  • Checks created for Acronis direct integration with monthly backups will now have the correct schedule
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#249 Wed, 20 May 2026 20:42:06 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#249 CheckCentral
  • Improved Acronis direct integration resource naming for SQL database and folder backups
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#248 Tue, 19 May 2026 19:08:41 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#248 CheckCentral
  • Resolved an issue with the notifications admin page that prevented some fields from being set correctly
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#247 Tue, 19 May 2026 18:37:37 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#247 CheckCentral
  • Direct Integrations: Datto BCDR: CC will no longer try to alert on screenshot verification for "share" type backups
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#246 Thu, 14 May 2026 20:07:56 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#246 CheckCentral
  • Resolved an Acronis issue because of an external API change
  • All-new bulk pricing for larger organizations, enjoy bigger discounts the more checks you add!
]]> RE: CheckCentral Change Log https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#245 Wed, 06 May 2026 17:18:07 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#245 CheckCentral
  • Updated the UI for setting check email address on the check edit page to make it more clear that the check email address is part of the full set of matching conditions. e.g. This email address AND any additional matching conditions you specify.
]]>