CheckCentral RSS: New External Ticketing System: Inserve https://www.checkcentral.cc/Discussions/RSS/?TopicID=019ee168-c2d0-72f8-9f2b-3ff81c4eef42 CheckCentral RSS: New External Ticketing System: Inserve Thu, 25 Jun 2026 21:33:57 GMT en hourly 1 https://www.checkcentral.cc/Discussions/RSS/?TopicID=019ee168-c2d0-72f8-9f2b-3ff81c4eef42 New External Ticketing System: Inserve https://www.checkcentral.cc/Discussions/View/new-external-ticketing-system-inserve/?ID=019ee168-c2d0-72f8-9f2b-3ff81c4eef42 Fri, 19 Jun 2026 19:43:20 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/new-external-ticketing-system-inserve/?ID=019ee168-c2d0-72f8-9f2b-3ff81c4eef42 CheckCentral
We are excited to announce the addition of Inserve as an External Ticketing integration in CheckCentral. Once configured, CheckCentral will automatically open tickets in Inserve for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures and will automatically close the ticket when the Check reverts to success.
To configure Inserve as an External Ticketing integration:
  • Login to CheckCentral and navigate to your Dashboard.
  • On the top menu, click Notifications > External Ticketing Systems.
  • Click "Add Ticketing System" and choose Inserve.
  • Follow the instructions in the Inserve dialog to configure the integration.
  • Be sure to click the "Manage" button next to "Checks and Default Groups" in the Inserve configuration to choose which Checks the Inserve integration should be enabled for.
Inserve External Ticketing Configuration
Inserve External Ticketing Configuration
We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the ManageEngine Service Desk Plus integration or any other aspect of CheckCentral, our dedicated support team is always here to help.
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