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<title>New External Ticketing System: Gorelo</title>
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<description><![CDATA[We are excited to announce the addition of Gorelo as an External Ticketing integration in CheckCentral. Once configured, CheckCentral will automatically open tickets in Gorelo for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures and will automatic...]]></description>
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<div class="Text">We are excited to announce the addition of Gorelo as an External Ticketing integration in CheckCentral. Once configured, CheckCentral will automatically open tickets in Gorelo for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures and will automatically close the ticket when the Check reverts to success.</div>

<div class="Text">To configure Gorelo as an External Ticketing integration:</div>

<ul class="ListBullet"><li>Login to CheckCentral and navigate to your Dashboard.</li>
<li>On the top menu, click Notifications > External Ticketing Systems.</li>
<li>Click "Add Ticketing System" and choose Gorelo.</li>
<li>Follow the instructions in the Gorelo dialog to configure the integration.</li>
<li>Be sure to click the "Manage" button next to "Checks and Default Groups" in the Gorelo configuration to choose which Checks the Gorelo integration should be enabled for.</li></ul>

<div class="AC"><div class="Text"><div class="ImageBoxSmall" style="max-width:600px"><a href="https://www.checkcentral.cc/Discussions/Download/?ID=01a05e1c-977c-70cf-9840-333f74adb96b" target="_blank" data-fancybox="DiscussionPost:01a058e8-e037-70ca-b23e-11953f5c63d3" data-caption="Gorelo External Ticketing Configuration" HelpButtonData="Gorelo External Ticketing Configuration"><img src="https://www.checkcentral.cc/Discussions/Download/?ID=01a05e1c-977c-70cf-9840-333f74adb96b" alt="Gorelo External Ticketing Configuration" title="" style="max-height:500px"></a><div>Gorelo External Ticketing Configuration</div></div></div></div>

<div class="Text">We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the Gorelo integration or any other aspect of CheckCentral, our <a href="https://www.checkcentral.cc/Support/#contact" target="_blank" rel="nofollow"><b>dedicated support team</b></a> is always here to help.</div>
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