https://www.checkcentral.cc/Discussions/RSS/?TopicID=804c9247-e683-4101-9a2c-eb29c77dea8e CheckCentral RSS: CheckCentral Change Log Mon, 25 May 2026 20:51:56 GMT en hourly 1 https://www.checkcentral.cc/Discussions/RSS/?TopicID=804c9247-e683-4101-9a2c-eb29c77dea8e https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#250 Thu, 21 May 2026 15:55:48 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#250 CheckCentral

• Checks created for Acronis direct integration with monthly backups will now have the correct schedule

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#249 Wed, 20 May 2026 20:42:06 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#249 CheckCentral

• Improved Acronis direct integration resource naming for SQL database and folder backups

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#248 Tue, 19 May 2026 19:08:41 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#248 CheckCentral

• Resolved an issue with the notifications admin page that prevented some fields from being set correctly

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#247 Tue, 19 May 2026 18:37:37 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#247 CheckCentral

• Direct Integrations: Datto BCDR: CC will no longer try to alert on screenshot verification for "share" type backups

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#246 Thu, 14 May 2026 20:07:56 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#246 CheckCentral

• Resolved an Acronis issue because of an external API change
• All-new bulk pricing for larger organizations, enjoy bigger discounts the more checks you add!

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#245 Wed, 06 May 2026 17:18:07 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#245 CheckCentral

• Updated the UI for setting check email address on the check edit page to make it more clear that the check email address is part of the full set of matching conditions. e.g. This email address AND any additional matching conditions you specify.

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#244 Tue, 05 May 2026 18:27:16 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#244 CheckCentral

• Added a new global user permission for allowing unmatched message access to users who would otherwise not have it (e.g. users with read-only or custom permissions). Important: If you enable this for a user, than can view all unmatched messages in the org, as they are not yet associated with a check group. This means that a user who only has custom permissions on a single check group could view unmatched messages that are intended to be captured by checks in a different check group.

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#243 Fri, 24 Apr 2026 15:32:52 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#243 CheckCentral

• Direct Integrations: Acronis: Resolved an issue where some machine backups were not detected, due to an Acronis API change.

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#242 Mon, 20 Apr 2026 18:18:11 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#242 CheckCentral

• Removed Xurrent as an external ticketing option because their API is no longer supported

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#241 Fri, 10 Apr 2026 16:22:15 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#241 CheckCentral

• When installing CheckCentral as an "app" through Edge, it will now go straight to your Dashboard when launched.
• External Ticketing: Autotask: Added the ability to have Autotask mark checks as success on ticket close by using Extension Callouts. Configuration instructions are in the bottom of the Autotask ticketing channel edit window in CheckCentral.

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#240 Wed, 08 Apr 2026 18:05:33 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#240 CheckCentral

• Checks: Consecutive notification settings have been split into separate settings for warnings and failures.
• External Ticketing: ConnectWise: Fixed an issue where tickets that were moved to a different Service Board after creation weren't getting updated or closed by CheckCentral.

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#239 Wed, 01 Apr 2026 15:48:02 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#239 CheckCentral

• Direct Integrations: Check selection in notification channel configurations is now disabled for checks created by direct integrations. To set notification settings for direct integration checks, edit the integration's check definition.
• Direct Integrations: Cove Backup: Added a new option to combine backup types (e.g. file and system state) into single check for each device.

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#238 Thu, 26 Mar 2026 15:47:02 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#238 CheckCentral

• Added option for checks to always update ticketing systems regardless of their active time window notification setting

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#237 Fri, 20 Mar 2026 14:35:37 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#237 CheckCentral

• Direct Integrations: Axcient: Activities with a "running" status are now ignored, as they are not useful for the state of the check
• Direct Integrations: Axcient: Resolved a timezone issue with check schedules

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#236 Thu, 19 Mar 2026 19:13:52 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#236 CheckCentral

• Fixed an issue that could display direct integrations as paused after resuming

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#235 Thu, 12 Mar 2026 19:13:00 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#235 CheckCentral

• Complex Match conditions and Complex Match tester usability improvements

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#234 Thu, 05 Mar 2026 21:36:39 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#234 CheckCentral

• External Ticketing: Halo PSA: Resolved an issue preventing the Ticket Content drop-down from being set to "full HTML".

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#233 Fri, 27 Feb 2026 16:49:39 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#233 CheckCentral

• Direct Integrations: Axcient: Resolved an authentication issue
• Resolved an overdue check calculation issue

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#232 Thu, 19 Feb 2026 18:12:05 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#232 CheckCentral

• Reports: Daily Digest report type can now be filtered by Check Label.
• Dashboard: Added next/previous page controls to the top of the Checks table.
• Check Notifications: "Notify on every failure after" setting now allows a value of one, so that you can notify on the second failure in a row, and every failure after that.

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#231 Tue, 17 Feb 2026 17:01:50 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#231 CheckCentral

• Direct Integrations: Dropsuite: Resolved an issue when partner account only had one child organization
• Direct Integrations: Datto BCDR: Resolved an issue preventing some agents from being added as new checks
• Direct Integrations: Datto BCDR: Resolved an issue where some backups in an activity were erroneously marked with a red failure dot when they were successful
• Direct Integrations: Datto BCDR: Now ignores screenshot verification on some special Linux agents that Datto does not perform screenshot verification on
• Direct Integrations: Resolved an issue where the check identification place holders were not clickable in the Check Definition wizard

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#230 Tue, 10 Feb 2026 17:18:58 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#230 CheckCentral

• Replaced the OCR backend processing with an all-new and much improved system (all in-house local processing)

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#229 Wed, 04 Feb 2026 19:43:31 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#229 CheckCentral

• Direct Integrations: Datto BCDR: Resolved an issue where the last screenshot date/time was sometimes incorrect
• Direct Integrations: Datto BCDR: Added a note tooltip to Datto screenshot links to indicate that Datto API returns old screenshot if the agent is pending updates
• External Ticketing: Halo PSA: You can now enable full HTML activity bodies in tickets created by CC
• Update for parsing to automatically strip hidden zwnj HTML characters
• Activities with timeouts caused by RegEx statements will now be marked as failure, with an added note that it was caused by a catastrophic RegEx
• View Raw Activity Text dialog now shows the text with "condensed whitespace" by default, with a button that will expand the whitespace if needed

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#228 Wed, 28 Jan 2026 20:25:24 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#228 CheckCentral

• Direct Integrations: Disconnected checks will now have a failure status and change their schedule to unscheduled to prevent repeated overdues from disconnected checks.
• ZIP files that are skipped due to size will now show an error and be marked as failure.
• Updates to expected times for checks with irregular schedule enabled: If the interval is less than 24 hours, next expected time = 1 interval into the next window. If the interval is daily or higher, next expected time = end of next window. If the interval is longer than the time window (not a supported configuration), we show a warning in the UI when viewing a check and next expected time will not be reliable.

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#227 Fri, 09 Jan 2026 19:46:35 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#227 CheckCentral

• External Ticketing: fixed an issue that where tickets could remain linked to checks after being closed
• Adjusted the display of check matching status rules on the check view page

]]> https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#226 Thu, 08 Jan 2026 20:42:47 GMT Binary Fortress Software https://www.checkcentral.cc/Discussions/View/checkcentral-change-log/?ID=804c9247-e683-4101-9a2c-eb29c77dea8e#226 CheckCentral

• When editing or viewing a check with "Complex Match" values you can now see a description of what the match will do

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