<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:media="http://search.yahoo.com/mrss/">
<channel>
<title>CheckCentral RSS: New Ticketing System: SuperOps</title>
<atom:link href="https://www.checkcentral.cc/Discussions/RSS/?TopicID=d9b5e3e6-bef2-4570-8c2b-acd28e2323d0" rel="self" type="application/rss+xml" />
<link>https://www.checkcentral.cc/Discussions/RSS/?TopicID=d9b5e3e6-bef2-4570-8c2b-acd28e2323d0</link>
<description>CheckCentral RSS: New Ticketing System: SuperOps</description>
<lastBuildDate>Thu, 11 Jun 2026 14:51:32 GMT</lastBuildDate>
<language>en</language>
<sy:updatePeriod>hourly</sy:updatePeriod>
<sy:updateFrequency>1</sy:updateFrequency>
<generator>https://www.checkcentral.cc/Discussions/RSS/?TopicID=d9b5e3e6-bef2-4570-8c2b-acd28e2323d0</generator>
<item>
<title>New Ticketing System: SuperOps</title>
<link>https://www.checkcentral.cc/Discussions/View/new-ticketing-system-superops/?ID=d9b5e3e6-bef2-4570-8c2b-acd28e2323d0</link>
<pubDate>Fri, 21 Jul 2023 20:34:21 GMT</pubDate>
<dc:creator>Binary Fortress Software</dc:creator>
<guid isPermaLink="false">https://www.checkcentral.cc/Discussions/View/new-ticketing-system-superops/?ID=d9b5e3e6-bef2-4570-8c2b-acd28e2323d0</guid>
<category>CheckCentral</category>
<description><![CDATA[We are excited to announce the addition of SuperOps as an External Ticketing integration in CheckCentral. Once configured, CheckCentral will automatically open tickets in SuperOps for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures, and will auto...]]></description>
<content:encoded><![CDATA[<div class="CTDiscussions">
<div class="Text">We are excited to announce the addition of SuperOps as an External Ticketing integration in CheckCentral. Once configured, CheckCentral will automatically open tickets in SuperOps for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures, and will automatically close the ticket when the Check reverts to success.</div>

<div class="Text">To configure SuperOps as an External Ticketing integration:</div>

<ul class="ListBullet"><li>Login to CheckCentral and navigate to your Dashboard.</li>
<li>On the top menu, click Notifications > External Ticketing Systems.</li>
<li>Click "Add Ticketing System" and choose SuperOps.</li>
<li>Follow the instructions in the SuperOps dialog to configure the integration.</li>
<li>Be sure to click the "Manage" button next to "Checks and Default Groups" in the SuperOps configuration to choose which Checks the SuperOps integration should be enabled for.</li></ul>

<div class="Text"><div class="ImageBoxSmall" style="max-width:600px"><a href="https://www.checkcentral.cc/Discussions/Download/?ID=42bc6cd0-17b2-4632-93e7-8cb3aa3acbab" target="_blank" data-fancybox="DiscussionPost:2f288724-000c-491b-84f7-e0ca5996e70e" data-caption="SuperOps External Ticketing Configuration" HelpButtonData="SuperOps External Ticketing Configuration" HelpButtonDataAlign="BelowMiddle"><img src="https://www.checkcentral.cc/Discussions/Download/?ID=42bc6cd0-17b2-4632-93e7-8cb3aa3acbab" alt="SuperOps External Ticketing Configuration" title="" style="max-height:500px"></a><div>SuperOps External Ticketing Configuration</div></div></div>

<div class="Text">We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the SuperOps integration or any other aspect of CheckCentral, our <a href="https://www.checkcentral.cc/Support/#contact" target="_blank" rel="nofollow"><b>dedicated support team</b></a> is always here to help.</div>
</div>
]]></content:encoded>
<media:thumbnail url="https://www.checkcentral.cc/Discussions/Download/?ID=dea66a2e-4fe1-46e8-9d9c-1f17669ec855"/>
</item>
</channel>
</rss>