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Mobile App Improvements: Collapse/Expand All Groups and Custom Dashboards

March 14, 2024
We're happy to announce that the latest version of the Android and iOS CheckCentral mobile apps now allow you to collapse and expand all groups, and also let you view custom dashboards!
To collapse or expand all groups, tap the 3 dots on the top-right of the app:
Collapse/expand all menu
Collapse/expand all menu
To switch custom dashboards, tap the dashboard name at the top of the app, or use the 3 dots on the top-right of the app:
Dashboard selector
Dashboard selector
We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with external ticketing or any other aspect of CheckCentral, our dedicated support team is always here to help.

New Feature: Go easy on your eyes with our new Dark Mode theme!

February 28, 2024
We're very excited to announce that all of our sites now allow you to toggle between light mode and dark mode! All pages, including logged in pages like CheckCentral Dashboards and CloudShow Device lists support the new dark mode toggle.
Dark Themed Dashboard
Dark Themed Dashboard
To switch between light and dark mode, you can use the toggle on the bottom left of any page on the site.
Ticket Creation Failure Notification Option
Ticket Creation Failure Notification Option
We hope you enjoy the new dark mode option, and as always, if you have any feedback for us, please feel free to contact us.

New Feature: New Ticketing Alert Management Options

January 11, 2024
We're happy to announce that we've just deployed a new update that allows your CheckCentral organization administrators to get notified if CheckCentral fails to create a ticket for a failed check.
To enable this option:
  • Go to Services > External Ticketing Systems
  • Click the edit button for your ticketing system
  • Near the bottom of the configuration window, enable the "Send notification to organization admins on ticket creation failure" option
  • Click Save
Ticket Creation Failure Notification Option
Ticket Creation Failure Notification Option
We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with external ticketing or any other aspect of CheckCentral, our dedicated support team is always here to help.

Announcing the Brand New CheckCentral iOS App!

December 6, 2023
We're very excited to introduce the brand new CheckCentral app for iOS. The app has been re-written from scratch and includes several improvements over the previous version:
  • Fully supports both light and dark mode.
  • Activity body text is now viewable directly in the app.
  • Tapping on a push notification now takes you straight to the body text of the activity that triggered the notification.
  • The dashboard can be filtered by status by tapping the traffic light icons, just like on the full desktop site.
  • The dashboard can be filtered by text using a built-in search box.
  • Reports can now be viewed and downloaded through the app.
We would like to invite everyone to try out the new CheckCentral app for iOS today. If you have any feedback, issues, or questions, please don't hesitate to contact us.
CheckCentral iOS Screenshots
Dashboard
Dashboard
Dashboard Filtering
Dashboard Filtering
Stats Report
Stats Report
Check View
Check View
Activity View
Activity View

New Ticketing System: 4me

December 1, 2023
We are excited to announce the addition of 4me as an External Ticketing integration in CheckCentral. Once configured, CheckCentral will automatically open tickets in 4me for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures, and will automatically close the ticket when the Check reverts to success.
To configure 4me as an External Ticketing integration:
  • Login to CheckCentral and navigate to your Dashboard.
  • On the top menu, click Notifications > External Ticketing Systems.
  • Click "Add Ticketing System" and choose 4me.
  • Follow the instructions in the 4me dialog to configure the integration.
  • Be sure to click the "Manage" button next to "Checks and Default Groups" in the 4me configuration to choose which Checks the 4me integration should be enabled for.
4me External Ticketing Configuration
4me External Ticketing Configuration
We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the 4me integration or any other aspect of CheckCentral, our dedicated support team is always here to help.

New Report Type: Weekly Status

November 21, 2023
We're excited to announce that we've added a new "Weekly Status" report type. This report shows the status history for your checks for the last 7 days (from the day the report was run). If there are multiple activities on the same day for a check, the report will show the "worst" status for that day.
Weekly Status Report
Weekly Status Report
To get started with a Weekly Status report, follow these steps:
  • Login to CheckCentral and navigate to your Dashboard.
  • Click Notifications > Reports from the main menu at the top of the page.
  • Click the Add Report link.
  • Select the "Weekly Status Report" option on the Report Type tab of the wizard and click Next.
  • Complete the steps in the rest of the wizard to create your new report.
This new report type is available across all subscription plans, and we hope the additional information will help make CheckCentral even more useful and easier to use. If you have any questions, feedback, or other thoughts, please don't hesitate to contact us.
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