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CheckCentral Change Log

  • Fixed a permissions bug for custom users
1 day ago
  • Caching improvements
  • Combined Attachment Content section of activity view now uses a monospaced font
5 days ago
  • When setting a check status you can now specify a custom status title
  • ConnectWise ticketing integration now lets you set an optional ticket priority
27 days ago
  • Removed sendNotifications and sendTicketingSystems options from the API docs for the createActivities endpoint, as those only apply to the setCheckStatus endpoint
  • Check View and Activities pages no longer refresh when unmatching an activity
  • Pending notifications now clear as soon as the check status reverts to success, instead of waiting for the grace period to expire
Oct 27, 2022
  • Resolved an issue that caused scheduled reports to be skipped in some situations
  • Send notifications/ticketing checkbox states in the Set Status window will now be remembered
  • Fixed a rendering bug with very long matching and status criteria on the check view page
Oct 26, 2022 (modified Oct 26, 2022)
  • 2+ spaces in object names (check names, group names, etc) are now automatically trimmed to one space when saving any changes to the object
  • Fixed one of the headers in the test check dialog
Oct 25, 2022
  • Added a new user access level, "Subscription-Only," for users that only need access to payment and subscription details
  • Renamed the "Custom Schedule" option to "Irregular Schedule" and added some extra help text to better explain what it's for (basically, not needed in most cases!)
Oct 17, 2022
  • Resolved an issue where the browser would prompt about losing changes when saving checks
Sep 29, 2022
  • External ticketing: Halo PSA tickets now close correctly when the "Changing of Status outside of an Action" option is set to "Not allowed"
  • Check groups: Removed "Insert in alphabetical order" checkbox when editing a group as it doesn't apply there
Sep 27, 2022
  • Halo ticketing now adds private notes instead of appending new information to the original description.
Sep 19, 2022
  • External Ticketing: ConnectWise now supports selecting a specific status to use when closing a ticket.
  • Reporting: Activity and Stats report types now allow you to filter on activity types.
Sep 15, 2022
  • Updated the Notification History page with more filtering options
Sep 13, 2022
  • Resolved an issue with the JIRA ticketing integration
Sep 8, 2022
  • Resolved an issue with the Kaseya ticketing integration
  • Resolved an issue with the Atera ticketing integration
Sep 5, 2022
  • Check group headers on the dashboard are now clickable to take you to the check group page
Aug 31, 2022
  • Resolved some ConnectWise company lookup issues
Aug 25, 2022
  • Added "next" and "previous" buttons when viewing activities to make it easier to navigate between them
Aug 24, 2022
  • Added a new ConnectWise option for company lookups
Aug 16, 2022
  • New External Ticketing Service: Freshservice
Aug 9, 2022
  • Added new filtering options on the Checks page
Aug 9, 2022
  • Fixed an issue with JIRA ticketing when self-hosting using a custom port
Aug 3, 2022
  • New responsive web design with big improvements for mobile browsers
  • Fixed an issue with the dashboard not refreshing the Current Issues box
Jun 29, 2022
  • All new UI design with greatly improved mobile device compatibility
Jun 27, 2022
  • External ticketing customer importer now allows you to select only specific customers
Jun 13, 2022
  • Autotask check group import now only imports accounts that are type "Customer"
Jun 10, 2022
  • Fixed an issue where a success after a manual success wasn't closing external tickets
Jun 7, 2022
  • Minor UI fixes
  • Message field is now optional when manually setting a check status
Jun 6, 2022
  • ConnectWise update to allow it to work with self-hosted ConnectWise Manage instances
  • getActivities API endpoint now returns the activity ID
May 27, 2022
  • Autotask account import now ignores inactive accounts
  • Fixed the filter box on the Ignore Rules page
May 17, 2022
  • Resolved an issue with the Check report type not saving the number of activities correctly
May 9, 2022
  • Added an option to custom dashboards for filtering by label
May 6, 2022
  • SyncroMSP customer import fix
May 5, 2022
  • Kaseya ticketing integration token fix
  • WebEx Chat external notification fix
May 4, 2022 (modified May 4, 2022)
  • The ability to import customers from a PSA as check groups is now live for all orgs
  • Added the ability to lock logins to a specific Azure AD tenant ID or Google Workspaces domain
Apr 29, 2022
  • Kaseya ticketing system fixes
  • Ticketing system old ticket cleanup fixes
Apr 18, 2022
  • Fixed a few Autotask integration issues
  • Fixed a Kaseya integration issue
  • You can now import Customers as Check Groups from Syncro MSP (this is still an opt-in feature, contact us for details)
  • Added a new "Integration Scripts" section, available in the Checks drop-down menu
Apr 14, 2022
  • Dashboard paging limit is now an org setting, max is 500 checks per page.
  • Dashboard now stays on the same page when setting a check status.
  • Added an "Asset ID" text field to checks that you can use to link assets in some external ticketing systems.
  • It's now possible to importing customers as check groups from some PSAs, and have tickets auto-linked to customers based on the check group name. This feature is currently opt-in for testing. If you would like to try it out, please contact us for more details.
Apr 12, 2022
  • ConnectWise external ticketing improvements
Mar 30, 2022
  • Many external ticketing improvements including Kaseya, Halo, and ConnectWise
Mar 30, 2022
  • Added "Set Check Status" buttons to activity view dialogs
Mar 28, 2022
  • Resolved some issues with Kaseya integration and added 2 new required fields for Kaseya channels
  • The users page now shows two-factor information for each user
  • Added an option in each page footer to change the user interface language
Jan 27, 2022 (modified Jan 27, 2022)
  • Update footer design with responsive support for mobile devices
  • Add icons on organization user page to show users' two-factor status
Jan 26, 2022
  • ConnectWise fixes to separate active vs inactive configuration items
Dec 23, 2021
  • ConnectWise integration fixes for ticket closing & service board lookups
  • Message parsing fixes for the blank Veeam messages
Dec 21, 2021
  • Dashboard performance improvements
Dec 10, 2021
  • Fix
    notify_consecutive_failures
    parameter for
    createCheck
    and
    modifyCheck
    API endpoints.
  • Rename
    notify_consecutive_failures
    parameter to
    notify_consecutive_alerts
  • Rename
    notify_consecutive_failures_limit
    parameter to
    notify_consecutive_alerts_limit
Dec 7, 2021 (modified Dec 7, 2021)
  • Add getActivities endpoint, include consecutive warnings in the consecutive alert configuration
Dec 6, 2021
  • Update site headers
Dec 1, 2021
  • Improve performance for unmatched message processing
Nov 30, 2021
  • Include channel name in notification history
Nov 17, 2021
  • Include default daily digests for newly created organizations
Nov 12, 2021
  • Add SyncroMSP ticketing system
Nov 10, 2021
  • Kaseya BMS integration updates
Nov 4, 2021
  • Add HaloPSA ticketing system
Oct 28, 2021
  • Add toggle for pausing reports to report edit form
Oct 12, 2021
  • Notification history improvements
Sep 28, 2021
  • Added Atera ticketing integration
Sep 24, 2021 (modified Dec 6, 2021)
  • Added a notification history page under Notifications > Notification History to see the notifications that have been sent (manager and admin only)
  • Autotask fix for queueId and resourceId lookups
Sep 21, 2021
  • Removed temporary overdue warning activities from API responses
Sep 10, 2021
  • Fixed tour dialog spacing
  • Standardized table formatting and filtering (checks, check groups, check labels... etc)
Aug 30, 2021
  • Created public change log
Aug 30, 2021 (modified Aug 16, 2022)
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