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New Feature: Restrict Logins to Azure AD or Google Workspaces for your Organization

April 29, 2022
We're very pleased to announce that you can now configure your CheckCentral organization to only allow logins from a specific Azure AD tenant ID or Google Workspaces domain.

To configure the SSO locking, login with either an Azure AD or Google Workspaces account, then navigate to Organization > Settings.

In the Security section of the settings page, you'll see your Azure tenant ID or Google domain shown below the configuration. You can then copy it and paste it into the "Azure AD Tenant ID" or "Google Workspaces Domain" box and save the settings.

After doing this, only users that are logged in with that tenant ID or domain will have access to your CheckCentral organization. Note that this will prevent users from accessing the organization using a regular Binary Fortress account.

Restrict Logins to Azure AD or Google Workspaces for your Organization
Restrict Logins to Azure AD or Google Workspaces for your Organization


As always, if you have any questions, please feel free to contact us for assistance!
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New Feature: Import Customers from PSA Systems!

April 29, 2022
We're very pleased to announce that you can now import the customer list from your PSA system as check groups in CheckCentral. This allows MSPs to quickly create check groups for each customer, and also allows for tickets to be automatically assigned to the correct customer when they're created in the PSA.

Customer importing is currently supported on these external ticketing system configurations in CheckCentral:
  • Atera
  • Autotask
  • ConnectWise
  • HaloPSA
  • SyncroMSP

When configuring one of the above external ticketing systems in CheckCentral, make sure to choose "Automatically select customer based on check group name" when doing the customer/account search in the configuration.

After saving your configuration, you can click the icon shown below to import the customers as check groups.

Customer Import Button
Customer Import Button


As always, if you have any questions, please feel free to contact us for assistance!
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Checking Dell RAID Status with CheckCentral

April 1, 2022
CheckCentral can parse anything you send to it, which means you can monitor more than just backups! With this script, you can send the status of your Dell RAID volumes to CheckCentral daily and get notified if anything is amiss.

This script requires Dell OpenManage to be installed on the server as it uses the omreport.exe CLI tool.

Setting Up the API Token and the Script
  • Download the script: dell_omreport_raid_check.zip
  • In CheckCentral, go to Organization > API.
  • Click "Add Token."
  • Give the token a name, e.g. "SERVER01 Dell RAID Script."
  • Select "createActivities Only" in the Access Level drop-down and click Save.
  • Copy the token, and paste it in the $apiToken variable on line 11 of the script.
  • On line 14 of the script, set the RAID Controller ID. If there's only one in the machine, this will most likely be 0.
  • Run the script, you should now see an unmatched activity in CheckCentral with the results.

Setting Up the Check Schedule
  • Click the "Create Check" link next to the activity.
  • Leave the name as the default, and choose a Check Group from the drop-down, then click Next.
  • For this guide, we'll assume that you're going to run the script every day. In order for CheckCentral to notify you when the Check is overdue (e.g. if the script didn't run as scheduled), you'll want to configure the "Emails are expected every" setting to "1 Day."
  • Notice that there's nowhere to assign the time of day that the email is expected. This is because CheckCentral will automatically adjust the expected time based on when the last email arrived. If your script runs at 9am and finishes at 9:01am today, then the next email will be expected at 9:01am tomorrow. In case the script runs slightly late one day, you can configure the Check to only notify you if the email is late by more than a certain amount of time. We'll leave it at the default of 30 minutes for this example, which means that you won't get an "Overdue" notification until 9:31am tomorrow. This allows an extra 30 minutes for the script to run before any action is taken.

Check Schedule
Check Schedule


Configuring the Matching Rules
  • On the Matching tab of the wizard, leave the defaults and click Next.

Check Matching
Check Matching


Configuring the Status Rules
  • On the Status tab, click "Add Success Rule."
  • Set the Rule to Body Text Complex Match
    "Status : Ok"{N}
    , where N is the number of volumes shown in the report. Then click Next.

Check Status
Check Status


Configuring Notifications
  • Configure your Notifications for this check, then click Next.

Testing the Check Configuration
  • On the Save tab of the wizard, click the Test button on the lower-right to confirm that the activity now matches the check, then click Save Check.

Check Test
Check Test


Troubleshooting
As always, if you run into any trouble configuring your Checks, please feel free to contact us and we'll be glad to help out.
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New Ticketing System: GitLab

November 19, 2021

We're pleased to announce that we've added GitLab as an external ticketing system for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > External Ticketing Systems. From there you can add it as a new channel and detailed instructions are in the configuration window.

GitLab External Ticketing Configuration
GitLab External Ticketing Configuration

As always, if you have any questions, please feel free to contact us for assistance!

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New Ticketing System: GitHub

November 19, 2021

We're pleased to announce that we've added GitHub as an external ticketing system for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > External Ticketing Systems. From there you can add it as a new channel and detailed instructions are in the configuration window.

GitHub External Ticketing Configuration
GitHub External Ticketing Configuration

As always, if you have any questions, please feel free to contact us for assistance!

 Binary Fortress Software RSS
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New Ticketing System: ConnectWise Manage

November 19, 2021

We're pleased to announce that we've added ConnectWise Manage as an external ticketing system for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > External Ticketing Systems. From there you can add it as a new channel and detailed instructions are in the configuration window.

ConnectWise External Ticketing Configuration
ConnectWise External Ticketing Configuration

As always, if you have any questions, please feel free to contact us for assistance!

 Binary Fortress Software RSS
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New Ticketing System: Freshdesk

November 19, 2021

We're pleased to announce that we've added Freshdesk as an external ticketing system for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > External Ticketing Systems. From there you can add it as a new channel and detailed instructions are in the configuration window.

Freshdesk External Ticketing Configuration
Freshdesk External Ticketing Configuration

As always, if you have any questions, please feel free to contact us for assistance!

 Binary Fortress Software RSS
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New Ticketing System: Atera

November 18, 2021

We're pleased to announce that we've added Atera as an external ticketing system for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > External Ticketing Systems. From there you can add it as a new channel and detailed instructions are in the configuration window.

Atera External Ticketing Configuration
Atera External Ticketing Configuration

As always, if you have any questions, please feel free to contact us for assistance!

 Binary Fortress Software RSS
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New Ticketing System: Autotask

November 18, 2021

We're pleased to announce that we've added Autotask as an external ticketing system for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > External Ticketing Systems. From there you can add it as a new channel and detailed instructions are in the configuration window.

Autotask External Ticketing Configuration
Autotask External Ticketing Configuration

As always, if you have any questions, please feel free to contact us for assistance!

 Binary Fortress Software RSS
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New Ticketing System: HaloPSA

November 15, 2021

We're pleased to announce that we've added HaloPSA as an external ticketing system for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > External Ticketing Systems. From there you can add it as a new channel and detailed instructions are in the configuration window.

HaloPSA External Ticketing Configuration
HaloPSA External Ticketing Configuration

As always, if you have any questions, please feel free to contact us for assistance!

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