We're pleased to announce that we've added Zendesk as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.
As always, if you have any questions, please feel free to contact us for assistance!
We're pleased to announce that we've added Discord as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.
As always, if you have any questions, please feel free to contact us for assistance!
We're excited to announce that we've added the ability to do status matching against text that's in images! In the example message below, the two green "success" boxes are images instead of text. When a message that contains images arrives to your CheckCentral organization, CheckCentral will perform OCR on the image, and place the results in a .txt attachment with the message.
When you're setting up your Check criteria, you can choose to match based on the text in the attachments that were generated by the OCR scan of the images. Here's an example of how we'd recommend you setup the Check success criteria for the sample backup email above:
After we've configured that, when we click the "Test" button, we can see that the email matches and shows as successful.
If you have feedback or questions regarding CheckCentral, please let us know!
We're happy to announce the addition of message ignore rules to CheckCentral. With these rules, users with manager or administrator permissions can configure custom rules that will block messages from being processed by your CheckCentral account. Ignore rules will prevent unwanted emails from showing up in your dashboard as unmatched messages, making sure that only the information you care about is reported on! From the new ignore rules page under your organization menu, you can set up the rules just like you would configure the criteria for an individual check. You can also create multiple rules, to configure your ignore list exactly as you need it.
Email messages ignored by these rules will be retained for a short period of time (currently one week) so that you can easily adjust a rule that catches a message that should no longer be ignored. Processing those ignored messages into your CheckCentral account is only a click away! The "reprocess" button for the list of ignored messages will re-run those messages through CheckCentral's message parsers and add it your your dashboard if it no longer matches your ignore rules.
If you have feedback or questions regarding CheckCentral, please let us know!
We're happy to announce an accessibility update for CheckCentral: customizable status colours. If the green/yellow/red colour set is difficult to use, you can now specify alternative colours to represent success, warning, and failure. For instance, someone who is red-green colourblind can adjust the success and failure colours to ensure that their dashboard remains easy to check at a glance.
These settings are unique for each person, so every user can configure a colour set that works for their needs. You can change your status colours on your account page:
If you have feedback or questions about these updates or anything else regarding CheckCentral, please contact us!
