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Improved Notification Channel and Ticketing System Configuration

May 30, 2023
We're pleased to announce that we've just shipped an update that streamlines the notification channel and ticketing system configurations. The new update makes the configuration much clearer and allows you to configure notification channels and ticketing systems per-check. You can also enable a notification channel or ticketing system as on-by-default for new checks in a check group.
In the configuration dialog for a notification channel or ticketing system, you can now click the "Manage" button to open a new tree view that contains all check groups and checks in your org. In this dialog, you can choose the check groups and checks that will use this notification channel/ticketing system when alerts are generated. You can also enable the star icon next to a check group to ensure that new checks created in that group automatically have this notification channel/ticketing system enabled by default in the wizard.
Check Selection Tree View
Check Selection Tree View
When viewing the Notifications section of the check wizard or check edit page, you'll now only see the notification channels and ticketing systems that have the check selected in their configuration. If you add or remove a notification channel/ticketing system in the check wizard or check edit page, that will be reflected in the tree view for the notification channel/ticketing system as well.
Channels/Ticketing Systems on Check Edit Page
Channels/Ticketing Systems on Check Edit Page
If you have any questions or concerns while using the new notifications configuration, please feel free to contact us and we'll be glad to help out!

Bulk Check Editing Now Available!

May 26, 2023
We're very happy to announce that you can now bulk edit check schedules, status criteria, and notification settings. The new bulk edit tool allows you to select multiple checks and alter their settings with one page. You can also use the bulk edit page to copy settings from one check to multiple other checks, making changes to many similar checks a breeze!
Follow these easy steps to use the new bulk edit tool:
  • Navigate to the Checks page on the top menu for your org.
    Checks Menu
    Checks Menu
  • Click the checkboxes next to the checks you'd like to modify. Next, in the "Bulk Actions" box on the right-side of the page, select "Edit Check(s)" from the drop-down, then click the checkmark icon.
    Bulk Edit Checkboxes
    Bulk Edit Checkboxes
  • Click the "Modify" toggle next to the check settings you want to edit. From there, you can use the "Copy Settings From Existing" check, or you can manually choose the values you want to change. Note that the values shown initially are not representative of the current state of the selected checks, they are just defaults.
    Bulk Modify Status
    Bulk Modify Status
  • When you've finished changing the settings, click the "Download Backup File" button to save a JSON file with the current check configuration. If you run into trouble with your checks after editing, the CheckCentral support team can use the backup file to troubleshoot and restore your previous configuration if needed.
    Download Backup File
    Download Backup File
  • When you're ready to apply the changes, click the "Save Edits" button.
As always, if you run into any trouble or have any questions at all, please don't hesitate to contact our support team.

Custom Status Colours Now Work in CheckCentral for Android

May 11, 2023
We're pleased to announce that the CheckCentral Android app can now use custom status colours, which you can set on your account page. To configure custom status colours, follow these steps:
  • Login to your CheckCentral account.
  • From the top-right Account menu, choose "My Account."
  • Scroll down to the CheckCentral section and click "Modify" next to the Status Colours.
  • Enter your current password before scrolling down, it's required when modifying account settings.
  • Click each colour next to the status to open the colour picker.
  • Choose a new colour
  • Click the Save button to save your changes.
We would like to invite everyone to try out the new CheckCentral app for Android today. If you have any feedback, issues, or questions, please don't hesitate to contact us.
CheckCentral Android Screenshots
Default Status Colours
Default Status Colours
Custom Status Colours
Custom Status Colours

Announcing the Brand New CheckCentral Android App!

January 26, 2023
We're very excited to introduce the brand new CheckCentral app for Android. The app has been re-written from scratch and includes several improvements over the previous version:
  • Fully supports both light and dark mode.
  • Activity body text is now viewable directly in the app.
  • Tapping on a push notification now takes you straight to the body text of the activity that triggered the notification.
  • The dashboard can be filtered by status by tapping the traffic light icons, just like on the full desktop site.
  • The dashboard can be filtered by text using a built-in search box.
  • Reports can now be viewed and downloaded through the app.
Please note that the new CheckCentral app for iOS is still in progress and we will post another announcement when it has been released.
We would like to invite everyone to try out the new CheckCentral app for Android today. If you have any feedback, issues, or questions, please don't hesitate to contact us.
CheckCentral Android Screenshots
Dashboard
Dashboard
Dashboard Filtering
Dashboard Filtering
Stats Report
Stats Report
Check View
Check View
Activity View
Activity View

New User Type: Subscription-Only

October 17, 2022
We're pleased to announce that we've added a new user type that allows access to the Subscription details only, and no other data. For example, you can now create a user for someone in the finance department to manage the payment details for your org, without giving them access to any of the check data.

To add a subscription-only user:

  • Go to Organization > Users
  • Click the "Add User" link
  • When choosing from the "Access Level" drop-down, select "Subscription-Only"

As always, if you need any assistance, please feel free to contact us.

Our New Responsive Website is Here!

June 27, 2022
We're very pleased to announce that we've just deployed a huge website re-design. This design brings a modern touch to the site, and also makes it a fully responsive design, allowing it to work well on desktop and mobile devices.

Check out these before and after screenshots:

CheckCentral Dashboard Before
CheckCentral Dashboard Before

CheckCentral Dashboard After
CheckCentral Dashboard After


If you have any questions or run into any issues with the new website, please let us know!
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