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Introducing PDF Reports!

October 31, 2017

We're pleased to announce the release of on-demand PDF report generation! You can now save snapshots of your organization's status for record-keeping or distribution.

You can save a complete dashboard view from your Manage Dashboards page or directly from the dashboard itself. The Manage Checks page provides links to save a snapshot of the current state of a group or an individual check.

PDF reporting is available on paid subscriptions, and Enterprise organizations will receive PDFs with their own organization branding, suitable for distributing to customers. Look for the PDF icon on your Dashboards and Check pages to download your PDF reports!

PDF Check Report
PDF Check Report
PDF Dashboard Report
PDF Dashboard Report

Push Notification Updates

October 19, 2017

To help configure your CheckCentral account, we've added the ability to send yourself a test notification. On the notifications page, click the "Send Test Message" button to make sure your notification service is properly set up without having to wait for a Check to trigger an alert.

Public Overview
Send Test Message

iOS Notifications

As well, we've released updates to Apple push notifications to improve the reliability of alerts on iOS.

Introducing Custom Dashboards and Email Processing!

July 25, 2017

We're excited to announce customizable dashboards for CheckCentral! With this update, you can select which elements you would like to see on your custom dashboard. You can also enable a publicly accessible dashboard view suitable for displaying your organization's status in a simple format. We are planning to extend the capabilities of custom dashboards in the future, so please let us know if you have any comments or feedback!

Please note that custom dashboards are only available on Enterprise Subscriptions. Contact CheckCentral Support with any questions.

Public Dashboard
Public Dashboard: Overview and Issues
Public Overview
Public Dashboard: Overview Only

Email Processing

As well, we have made significant improvements to our email processing system. It can queue and process incoming emails in greater numbers and with greater speed than ever before.

Subscription Add-On Packs and Email Parsing

April 10, 2017

We've added a new option for CheckCentral subscriptions. If your organization could use more than a standard Enterprise Subscription offers, you can now purchase subscription Add-On Packs. These provide additional checks, groups, and SMS notifications on top of your existing subscription limits. Organization administrators can set up Add-On Packs on their subscription management page.

If you need something more specific than Add-On Packs can provide, please contact for information about custom plans.

Add-On Packs
Add-On Packs

Email Parsing

Along with some interface adjustments and performance improvements, we made some updates to our email parsing. HTML email parsing is now more reliable, and CheckCentral can handle malformed messages more robustly.

Slack Integration and Mobile Two-Factor Security

March 3, 2017

We're excited to announce that you can now integrate CheckCentral with Slack! You can receive all your regular notifications directly in Slack, including your daily digests and check status updates.

As well, you can use slash commands to request up to date information about your organization, from a full daily digest report to the status of a specific check group.

We use Slack as part of our daily workflow, and having updates posted in Slack provides a convenient way to keep on top our notifications. Organization administrators can configure Slack for their team by visiting their notifications page to get started!

Slack Notifications
Slack Notifications
Slack Group Status
Slack Group Status

Mobile Two-Factor Security

To compliment the release of Two-Factor Security, we've also added support for Two-Factor login in CheckCentral Mobile.

Two-Factor Security
Two-Factor Security

Two-Factor Security, Overdue Thresholds, and Caching

February 24, 2017

We've added the option to secure your account with two-factor authentication. This helps to secure your account by preventing unauthorized access by requiring a second level of security in addition to your password. To log into your account with two-factor security you will need to enter a code sent via SMS to your mobile phone. Visit your User Account Page to enable two-factor security!

Two-Factor Security
Two-Factor Security

Check Updates

Checks can now be set up with more precise overdue thresholds. We've reduced the 30 minute minimum overdue time to 5 minutes, with additional options for 10 minute and 15 minute intervals.

As well, each Check now has a link at the bottom of its recent activity to view its extended activity history.

View Activity History

Caching and Performance

This week we also added a new caching layer to the CheckCentral backend. With the new cache layer we'll be able to process and report on all your emails with continuing efficiency and flexibility! Using a shared caching layer common to all our backend services will help ensure that your data is always available and up to date.

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