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New Ticketing System: SuperOps

July 21, 2023
We are excited to announce the addition of SuperOps as an External Ticketing integration in CheckCentral. Once configured, CheckCentral will automatically open tickets in SuperOps for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures, and will automatically close the ticket when the Check reverts to success.
To configure SuperOps as an External Ticketing integration:
  • Login to CheckCentral and navigate to your Dashboard.
  • On the top menu, click Notifications > External Ticketing Systems.
  • Click "Add Ticketing System" and choose SuperOps.
  • Follow the instructions in the SuperOps dialog to configure the integration.
  • Be sure to click the "Manage" button next to "Checks and Default Groups" in the SuperOps configuration to choose which Checks the SuperOps integration should be enabled for.
SuperOps External Ticketing Configuration
SuperOps External Ticketing Configuration
We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the SuperOps integration or any other aspect of CheckCentral, our dedicated support team is always here to help.

New Ticketing System: OneDesk

July 13, 2023
We are excited to announce the addition of OneDesk as an External Ticketing integration in CheckCentral. Once configured, CheckCentral will automatically open tickets in OneDesk for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures, and will automatically close the ticket when the Check reverts to success.
To configure OneDesk as an External Ticketing integration:
  • Login to CheckCentral and navigate to your Dashboard.
  • On the top menu, click Notifications > External Ticketing Systems.
  • Click "Add Ticketing System" and choose OneDesk.
  • Follow the instructions in the OneDesk dialog to configure the integration.
  • Be sure to click the "Manage" button next to "Checks and Default Groups" in the OneDesk configuration to choose which Checks the OneDesk integration should be enabled for.
OneDesk External Ticketing Configuration
OneDesk External Ticketing Configuration
We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the OneDesk integration or any other aspect of CheckCentral, our dedicated support team is always here to help.

New Ticketing System: ServiceNow

July 4, 2023
We are excited to announce the addition of ServiceNow as an External Ticketing integration in CheckCentral. Once configured, CheckCentral will automatically open tickets in ServiceNow for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures, and will automatically close the ticket when the Check reverts to success.
To configure ServiceNow as an External Ticketing integration:
  • Login to CheckCentral and navigate to your Dashboard.
  • On the top menu, click Notifications > External Ticketing Systems.
  • Click "Add Ticketing System" and choose ServiceNow.
  • Follow the instructions in the ServiceNow dialog to configure the integration.
  • Be sure to click the "Manage" button next to "Checks and Default Groups" in the ServiceNow configuration to choose which Checks the ServiceNow integration should be enabled for.
ServiceNow External Ticketing Configuration
ServiceNow External Ticketing Configuration
We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the ServiceNow integration or any other aspect of CheckCentral, our dedicated support team is always here to help.

New UK SMS Sending Number

July 4, 2023
Our users in the United Kingdom will now receive SMS notifications from a new telephone number. No modifications or changes need to be made and this change will not affect current service.
If you have any questions or concerns while using the new notifications configuration, please feel free to contact us and we'll be glad to help out!

New Ticketing System: NinjaOne

June 20, 2023
We are excited to announce the addition of NinjaOne as an External Ticketing integration in CheckCentral. Once configured, CheckCentral will automatically open tickets in NinjaOne for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures, and will automatically close the ticket when the Check reverts to success.
To configure NinjaOne as an External Ticketing integration:
  • Login to CheckCentral and navigate to your Dashboard.
  • On the top menu, click Notifications > External Ticketing Systems.
  • Click "Add Ticketing System" and choose NinjaOne.
  • Follow the instructions in the NinjaOne dialog to configure the integration.
  • Be sure to click the "Manage" button next to "Checks and Default Groups" in the NinjaOne configuration to choose which Checks the NinjaOne integration should be enabled for.
NinjaOne External Ticketing Configuration
NinjaOne External Ticketing Configuration
We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the NinjaOne integration or any other aspect of CheckCentral, our dedicated support team is always here to help.

New Ticketing System: Zoho Desk

June 20, 2023
We are excited to announce the addition of Zoho Desk as an External Ticketing integration in CheckCentral. Once configured, CheckCentral will automatically open tickets in Zoho Desk for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures, and will automatically close the ticket when the Check reverts to success.
To configure Zoho Desk as an External Ticketing integration:
  • Login to CheckCentral and navigate to your Dashboard.
  • On the top menu, click Notifications > External Ticketing Systems.
  • Click "Add Ticketing System" and choose Zoho Desk.
  • Follow the instructions in the Zoho Desk dialog to configure the integration.
  • Be sure to click the "Manage" button next to "Checks and Default Groups" in the Zoho Desk configuration to choose which Checks the Zoho Desk integration should be enabled for.
Zoho Desk External Ticketing Configuration
Zoho Desk External Ticketing Configuration
We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the Zoho Desk integration or any other aspect of CheckCentral, our dedicated support team is always here to help.
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