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Dashboard Filtering and User Management

October 6, 2016

We've added extra filtering options to your dashboard, to help you view only the Checks you want to see. Clicking on the status indicators in the Organization Overview allows you to directly filter to one specific status, and you can expand the "Filters" interface to select a combination of statuses to view. The filters you select will also remain in effect when your dashboard data automatically updates, ensuring you only see the information you've chosen to view!

Check Filtering
Dashboard Check Filters
Check Filtering
Overview Check Filtering

User Management

In preparation for upcoming updates to CheckCentral, we've moved user management to a dedicated new page, accessible from the Organization navigation menu for organization administrators.

The new layout provides a much clearer overview of the users that you've given access to, and simplifies the process of updating any user's settings.

User Management
User Management
Editing a User
Editing a User

Other Updates

In addition to theses updates, we've also released various other minor UI updates, including improved standardization of the appearance and naming of pages across CheckCentral.

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PDF Invoices and Quarterly Subscriptions

September 19, 2016

To build on our new Annual Subscriptions, we've also added the option of Quarterly (3 month) billing cycles, so you can choose the plan that best suits your organization's needs.

Quarterly Subscriptions also come with a discounted price of 5% off the cost of a month-to-month subscription.

Quarterly Subscriptions
CheckCentral Quarterly Subscriptions

Invoices

CheckCentral now provides PDF copies of invoices for payments. Invoices will be included with payment receipt emails, and you can download past invoices from your subscription or organization history page.

Invoice Links
PDF Invoice Links

Other Updates

This update also includes several UI improvements and fixes, including warnings about creating checks that will duplicate another check's message matching.

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Annual Subscriptions, Activity Filters, and More!

September 7, 2016

We're pleased to announce the addition of CheckCentral Annual Subscriptions! Organizations can now simplify their billing process to receive an entire year's subscription to CheckCentral with a single payment.

Annual Subscriptions also come with a discounted price of 10% off the cost of a month-to-month subscription.

Annual Subscriptions
CheckCentral Annual Subscriptions

Activity History

We've improved the filtering options on the Recent Activity page to greatly improve performance. As well, searches are now saved in the browser history so that you can easily navigate and refresh them.

In addition, the Stats page now provides direct links to filtered searches for each check and status, to provide an easy way to get a deeper look at the status of your checks and activities.

Stats Page Links
Direct Links on the Stats Page

Message Attachments

The list of attachments for a message now provides links to view the content of each attachment.

Message Attachments
Viewable Message Attachments

Other Updates

This update also includes several UI updates and bug fixes, including supplementary information in activity status tooltips.

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Simplified CheckCentral Subscription Changes, Social Media, and Bug Fixes

June 23, 2016

Making Changes to Your Subscription

We've simplified several aspects of the billing process in preparation for upcoming additions to CheckCentral's billing options. Organizations that decide to change their subscription plans will now remain on the greater plan for the duration of their billing cycle, allowing for a simpler transition to the new plan.

Subscription Downgrades
Subscription Downgrades

Social Sharing

We've also added social media links to the bottom of dashboard pages to help you spread the word about CheckCentral. Sharing through these links will not expose any information about your organization or CheckCentral account, so please go ahead and share on your favourite service!

Social Media Links
Social Media Links

Other Updates

In addition to these updates, we also released some behind-the-scenes enhancements and bug fixes, including a bug that displayed incorrect expected hours for Checks.

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CheckCentral Expanded Billing History and Bug Fixes

June 6, 2016

Extended History

With the addition of additional information to billing histories, we've added a new dedicated billing history page that will allow organization administrators to examine the entire history of changes and payments made by the organization. The page includes expanded information about each history item, and can be accessed from the current simplified Billing History table or via navigation at Organization > History.

Expanded Billing History
Expanded Billing History

Free Trial Status

For organizations evaluating CheckCentral, we've also made your free trial status an entry in your "Current Issues" dashboard to ensure information about your trial is always easily accessible.

Free Trial Expiry
Free Trial Expiry

In addition to these updates, we've also released several other behind-the-scenes improvements and bug fixes, inlcuding a fix to an issue that could prevent unmatched messages from being properly re-processed against new checks.

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New CheckCentral User Level and Other Updates

May 4, 2016

We're excited to announce some updates to CheckCentral!

New User Level

We've added a new permission level for users, simply called "User". This permission level allows for pausing and un-pausing checks, and manually setting check statuses, but does not allow editing of check rules. The new level is the default setting for adding new users.

In addition, the existing level "Read/Write" has been renamed to "Manager".

New User Permissions Level
New User Permissions Level

Billing Information

We've added the option to enter a tax identification number for organizations that require it. The tax number will be included on invoices and receipts from CheckCentral.

As well, we've added more information to the Billing History table on your organization's subscription page, to help keep track of changes and payments that have been made.

More Informative Organization History
More Informative Organization History

Interface Updates

We've also added the ability to delete all currently unmatched messages at once, to simplify managing your activity history. This feature is available on the Recent Activity page with filtering set to show unmatched messages.

Delete All Unmatched Activities
Delete All Unmatched Activities

In addition, we improved several warnings and error messages across CheckCentral to make them clearer and more accurate.

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Improved CheckCentral Reports and Check Updates

March 4, 2016

We're excited to announce that we've recently released several updates to CheckCentral!

Checks

We've added a "Description" field to checks and check groups, so that you can add additional notes about the check or group.

There's also a new "Time of Day" parameter for checks, so that you can exclude certain hours in addition to the existing ability to exclude specific days.

Time of Day Check Parameter
Time of Day Check Parameter

Stats and Reports

The Stats tab now has additional filtering capability so that you can easily find the information you're looking for. As an example, you can setup the filter to only show checks that have failed at least 2 times in the last 7 days.

New Stats Filters
New Stats Filters

More Updates

In addition to these updates, we've also made improvements to CheckCentral's email processing and other behind-the-scenes upgrades to keep everything running smoothly.

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CheckCentral Summer Updates

August 31, 2015

We're excited to announce that we've released several updates to CheckCentral, including new options for receiving notifications and updated check configuration settings!

Checks

We've added a new option to help you process incoming messages. Advanced matching expressions provide a simple yet powerful way to create conditions that are more complicated or more specific than the existing options. For example, you can now create rules based on the number of occurences of a word or phrase, or to require a one word while excluding another. To see all of the ways you can use complex matches see the documentation.

As well, the thresholds for late message warnings have been expanded to provide additional flexibility for setting up your checks.

CheckCentral Check Edit
CheckCentral Check Edit

Notifications

You can now be notified when CheckCentral does not recognize a new email, to help you stay on top of any message that comes in to your organization. We've also added support to send CheckCentral notifications with Pushbullet and Pushover, so you can get updated more ways than ever!

CheckCentral Notifications
CheckCentral Notifications

More Updates

In addition to these updates, we've also made improvements to CheckCentral's email processing and other behind-the-scenes upgrades to keep everything running smoothly.

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Custom CheckCentral Push Notification Sounds

February 20, 2015

The latest versions of the CheckCentral mobile apps now support custom push notification sounds, so that you can customize your alerts to your liking! The custom notification sounds are available in version 1.4 and up, so if you're not seeing those options in the Settings on the mobile app, switch to the Help page and scroll to the bottom of the page to make sure that you're running 1.4 or higher.

You can set the notification sound for each notification type (Success, Warning, and Failure). For each type, you can choose either the System Default, CheckCentral Default, or a custom notification sound on your device.

To configure the notification sounds:

  1. Open the CheckCentral mobile app
  2. Tap the menu button (top-left)
  3. Tap the Settings item in the menu
  4. Use the buttons on the Settings page to select your notification sounds
  5. Tap the Test button to get a test notification

If you don't receive the test notification when you tap the Test button, scroll to the bottom of the Settings page and tap the Re-register button to try re-registering your device for push notifications.

Customizing Notifications
Customizing Notifications
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Welcome to CheckCentral!

October 6, 2014

We're very excited to introduce CheckCentral, an incredible new way to manage all of your email alerts & notifications! As system administrators, we know the pain of having to wade through a pile of notification emails every day. Trying to set up some sort of system to deal with them within your inbox is a time-consuming and frustrating experience. Worst of all, there's no good way to deal with notification emails that, for whatever reason, never arrive at all. Perhaps a scheduled task on a server doesn't fire properly, and your backup application never starts to backup. That's certainly something you'd like to be made aware of!

To handle that sort of scenario, CheckCentral brings intelligence to email notification management. CheckCentral will know what notifications to expect & when to expect them based on rules you set up. In CheckCentral, these rules are called checks, and these checks are all displayed on your CheckCentral dashboard.

The CheckCentral Dashboard

Using your dashboard, you'll be able to know the status of all your checks immediately. If you'd like to see the dashboard in action, check out our live demo!

How It Works

A common use for CheckCentral is to monitor regular backup jobs. For example, let's say you're using Veeam to backup some virtual machines on a nightly basis. When setting up your check, CheckCentral will display a check-specific email address to use. Simply configure Veaam to send job reports to that email address. In this example, the e-mail address is democorp+veeam@mycheckcentral.cc, so we'll use that as the "To:" address in the Veeam e-mail options.

Veeam Email Configuration
Veeam Email Configuration

Back in CheckCentral, you'll tell CheckCentral how often to expect an email for this check, and how long it should wait for that email before marking the check as failed. In this example, the check email should be arriving every day, and if it hasn't arrived within 6 hours of when it was supposed to (24 hours after the last email arrived) we'll mark the check as failed.

CheckCentral Schedule Configuration
CheckCentral Schedule Configuration

Lastly, we tell CheckCentral how it should determine whether the check has succeeded, failed or should be set to warning. In this example, Veeam puts the status of the backup job right in the subject line, so our rules will look something like this:

CheckCentral Rule Configuration
CheckCentral Rule Configuration

And that's it! CheckCentral now knows to expect an email from Veeam every day, and will only notify you if something requires your attention.

Get Notified

CheckCentral can notify you in a number of ways, including push notifications via our mobile application, text messages and regular old email. In addition, a daily digest email can be sent every day that shows you the current status of your organization. Mobile apps are available for all major platforms, including iOS (via the App Store), Android (via Google Play), Windows Phone (via Windows Store), and Blackberry (via Blackberry World). A complete list of mobile apps is available on our Apps page.

The CheckCentral Mobile App

Team Support

With the Enterprise Edition, you can share your dashboard with your whole team. Each user can set their own notification preferences as well, so only those who need to be notified about specific systems will receive the notifications.

Supports Nearly Everything

CheckCentral works with any application that supports sending email notifications, which turns out to be nearly everything. This includes (but is not limited to):

  • Veeam Backup & Replication
  • Altaro Hyper-V Backup
  • Unitrends Enterprise Backup
  • Acronis Backup
  • Symantec Backup Exec
  • NetXMS
  • PRTG Network Monitor
  • Dell iDRAC
  • Dell OpenManage
  • VMware vCenter
  • ...and more!

Getting Started

To get started with CheckCentral, head over to our signup page, available here. New accounts start with a 14-day trial of our Pro or Enterprise editions so you can explore all of the features that CheckCentral has available. After the trial ends, you can either switch to our free version or subscribe to Pro or Enterprise. Information on our different subscriptions are available on the Subscription page.

Discover a smarter way to manage your email notifications. Get started today!

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