We're pleased to announce several updates to CheckCentral, with improvements to Check schedules and dashboard interaction.
We have streamlined the frequency settings for checks, with options for simple and advanced scheduling. With advanced schedules, you can now specify both a daily time window to expect emails, and choose which days of the week emails will be sent.
As well, check filters on your dashboard can now be bookmarked, as the filter will be remembered when refreshing the page or sharing the URL. Also, filtering the checks on your CheckCentral dashboard will only display checks from uncollapsed groups, solving an issue that resulted in displaying all checks from a group when uncollapsing it with filters applied.
Additionally, the CheckCentral Data API can now return the recent history of a check's activity if requested.
If you have feedback or questions about these updates or any aspect of CheckCentral, please let us know!
Comet Backup is an excellent tool for MSPs who manage file backups for their clients. By using CheckCentral and Comet Backup together, you can have a clear and easy view of your client backups without having to wade through mountains of email notifications. This guide provides details on setting up Checks for Comet Backup notification emails.
We're happy to announce updates to both the Activities and Stats pages! The searching and filtering on these pages has been improved and expanded, with new and more detailed options available.
The Activities page now provides the ability to filter activities by group, date range, and even the source of the activity: email messages, overdue activities, user-set statuses, or updates from the CheckCentral API.
The Stats page has also been updated to allow filtering by the activity source, as well as by only a specific check. As always, any search on the Stats page can be saved as a PDF or CSV format report.
We hope these updates will make it even easier and more convenient to find and report on only the information that is important to you!
We're excited to announce a recent update to the Manage Checks page for CheckCentral. Reordering Groups is now much faster and easier, with all your groups displayed in one place in a sidebar. You can also drag and drop checks directly on the group in the sidebar to move them between groups. In addition, the page and its content have been streamlined to improve the performance and responsiveness for organizations with large numbers of checks.
We hope this update will make it faster and easier to manage your checks. If you have feedback or questions, please let us know!
Today we're happy to announce that we've added another two-factor authentication (2FA) method. In addition to the current SMS 2FA method, you can now choose to use time-based one-time password (TOTP) 2FA instead, allowing you to get your 2FA codes through your favourite authentication app.
The TOTP method will work with any app the supports TOTP, including Google Authenticator, Duo, Authy, and more! With TOTP you also get an upgrade in security for your 2FA codes, since they can't be intercepted like SMS messages.
If you've already got SMS 2FA enabled, you'll get a prompt when logging in that suggests switching to TOTP. You'll have to disable SMS 2FA first, then setup TOTP. All of the 2FA configuration is done on your account page: https://www.checkcentral.cc/Account/
We highly recommend enabling TOTP 2FA on your account for better security, and as always, if you run into any trouble at all, please don't hesitate to contact us.
We're excited to announce a number of updates to CheckCentral!
We've added the ability to collapse groups on your dashboard to make it easier to see only the information you need to see. The groups you collapse will be remembered whenever or wherever you login to CheckCentral!
New options for failure notifications give you more control over when you are alerted about the status of your checks. A check with a configured "failure notification grace period" will wait to send alerts until the specified time has elapsed. If the check returns to success before the alert is sent, it will be canceled.
The repeated failure option provides several options to control failure notifications when a Check receives multiple consecutive failures:
As well, newly created checks will now have an initial starting activity (set to Success). This will allow the check to become marked overdue once the specified interval has elapsed. To leave the check in a neutral state that will not become overdue until a message has been received, you can delete that created activity.
In addition to these notification updates, we have also made several UI improvements and fixes, including the text for overdue check alerts and organization logos on PDF reports. If you have feedback or question about any of these updates, or anything else, please let us know!
We're excited to announce the new "setCheckStatus" endpoint for the CheckCentral API! This is the first writable endpoint for the API. SetCheckStatus allows authenticated requests to update the status of a specific check. As well, the request can include an associated message, and optionally send alert notifications for the check as well.
Only API tokens that are configured with Read/Write access will be able to make requests to this endpoint. Existing API tokens are set as "Read Only", with all the same permissions they currently have. You can modify a token's access level on your organization's API token management page, available under the "Organization" menu for organization administrators.
As well as the API update, we've also included the option for CSV export on your organization's stats page. Any search on the stats page can be saved as a CSV report by clicking the "Save CSV" button.
If you have any feedback, suggestions, or questions about the API or CheckCentral in general, please let us know!
We're happy to announce that we have expanded the options for generating PDF reports! PDFs for individual checks can now be generated with activity history for a custom date range, and to cap the displayed history to a configured limit.
As well, you can now generate PDF reports from the Organization Stats page. To help with creating reports, the stats page also provides the option to only display stats for a specific check group. Please let us know if you have any feedback!
In addition, we have released an update to iOS notifications to improve performance and reliability.
We're excited to announce that CheckCentral now has a read-only API available, so that you can pull Check and Issue details into your own custom applications!
To get started, select the API option from the Organization menu when you're on your CheckCentral page. On this page, you can add API tokens that are used when accessing the API from your scripts. Treat the tokens as you would your password!
After adding a token, you can click the Documentation link to view the available API endpoints, and if you click one of the endpoints, you can test it out right in your browser. The API calls return JSON data that you can use in your programming/scripting language of choice.
Here's a sample PowerShell script that gets the details for the Checks in a specific Check Group, and dumps them to a formatted HTML file: CC-API-GetCheckDetailsForSpecificGroup.ps1
If you need any help with the new API or have any questions, please contact us and we'll help you get up and running.
We're very excited to announce some changes to our CheckCentral subscription plans that are rolling out today. We're doing away with the old tiered plans, and moving to a system where you only pay for the checks you need, as you need them. Getting started with CheckCentral has never been easier or more affordable!
Starting today, you'll be able to add or remove checks in groups of 10, with each group costing $5. In addition, all paying customers get access to all of our Enterprise features, including unlimited users, API access, and custom dashboards! We’re also removing the limit on the number of groups that can be configured. Our discounts for pre-paying quarterly or yearly are still available as well.
For our existing customers, you will be grandfathered in at your current subscription rate, and you can easily change the amount of checks on your account via the Subscription page.
If you have any questions or comments about these changes, please don’t hesitate to get in touch with us.
After logging in to your CheckCentral organization, click the Subscription link in the top menu. At the top of the Enterprise plan column, there's a slider you can drag left or right to decrease or increase the number of checks you're paying for. The updated monthly subscription cost will be displayed immediately.
As many as you like! On the Subscription page, you can adjust the slider to increase or decrease the number of checks at any time during your trial.
Contact us with any questions that you have and we'll be glad to help out!