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New Notification Channel: ZendeskNew Notification Channel: Zendesk

April 2, 2021

We're pleased to announce that we've added Zendesk as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.

Zendesk Notification Configuration

As always, if you have any questions, please feel free to contact us for assistance!

New Notification Channel: DiscordNew Notification Channel: Discord

April 2, 2021

We're pleased to announce that we've added Discord as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.

Discord Notification Configuration

As always, if you have any questions, please feel free to contact us for assistance!

Setting the Check Status Based on Text in ImagesSetting the Check Status Based on Text in Images

October 8, 2020

We're excited to announce that we've added the ability to do status matching against text that's in images! In the example message below, the two green "success" boxes are images instead of text. When a message that contains images arrives to your CheckCentral organization, CheckCentral will perform OCR on the image, and place the results in a .txt attachment with the message.

Sample Backup Email with Images

When you're setting up your Check criteria, you can choose to match based on the text in the attachments that were generated by the OCR scan of the images. Here's an example of how we'd recommend you setup the Check success criteria for the sample backup email above:

Sample Check Criteria Configuration

After we've configured that, when we click the "Test" button, we can see that the email matches and shows as successful.

Results of the Check Test

If you have feedback or questions regarding CheckCentral, please let us know!

Message Ignore RulesMessage Ignore Rules

June 1, 2020

We're happy to announce the addition of message ignore rules to CheckCentral. With these rules, users with manager or administrator permissions can configure custom rules that will block messages from being processed by your CheckCentral account. Ignore rules will prevent unwanted emails from showing up in your dashboard as unmatched messages, making sure that only the information you care about is reported on! From the new ignore rules page under your organization menu, you can set up the rules just like you would configure the criteria for an individual check. You can also create multiple rules, to configure your ignore list exactly as you need it.

Configure Ignore Rules
Setting up an ignore rule

Email messages ignored by these rules will be retained for a short period of time (currently one week) so that you can easily adjust a rule that catches a message that should no longer be ignored. Processing those ignored messages into your CheckCentral account is only a click away! The "reprocess" button for the list of ignored messages will re-run those messages through CheckCentral's message parsers and add it your your dashboard if it no longer matches your ignore rules.

Ignore Rules in Action
Example ignore rules and ignored messages

If you have feedback or questions regarding CheckCentral, please let us know!

Improved Accessibility with Custom Status ColoursImproved Accessibility with Custom Status Colours

May 22, 2020

We're happy to announce an accessibility update for CheckCentral: customizable status colours. If the green/yellow/red colour set is difficult to use, you can now specify alternative colours to represent success, warning, and failure. For instance, someone who is red-green colourblind can adjust the success and failure colours to ensure that their dashboard remains easy to check at a glance.

Custom Dashboard Colours
Dashboard with custom colours

These settings are unique for each person, so every user can configure a colour set that works for their needs. You can change your status colours on your account page:

Custom Status Colours
Custom status colours

If you have feedback or questions about these updates or anything else regarding CheckCentral, please contact us!

New Feature: API Modify EndpointsNew Feature: API Modify Endpoints

March 31, 2020
We're excited to announce new API endpoints! These new endpoints now provide the ability to edit your checks and other objects through the CheckCentral API. You can now modify existing items similarly to creating them by calling the new endpoints:

  • modifyCheck
  • modifyCheckGroup
  • modifyDashboard
  • modifyPermission
  • modifyUser
  • modifyUserGroup

Further information on each endpoint is available on your API documentation page!

If you have feedback or questions about this update or anything else in CheckCentral, please let us know!

New Feature: Custom User DashboardsNew Feature: Custom User Dashboards

March 31, 2020

We're excited to announce a new option available for custom dashboards. The "user object" setting will display the check groups and checks available to the selected user or user group, without having to manually select those check groups or update them as that user's or user group's access permissions change. To help test this feature - or to verify the permissions set for an object - admins can generate and view dashboards from the point of view of a selected user or user group with the "Test Dashboard" links.

Test Dashboard
User object test dashboard

If you have feedback or questions about this update or anything else in CheckCentral, please let us know!

New Feature: Regex ConditionsNew Feature: Regex Conditions

March 31, 2020

We're excited to announce a new option for check conditions: regex matching! For those complicated conditions that need detailed matching, you can now use the power of regular expressions to help match exactly what you need. A regex reference and tester can be found at http://regexstorm.net/

Regex Condition
Regex success condition

If you have feedback or questions about this update or anything else in CheckCentral, please let us know!

Date and Time Formats, Activity Reports, and Updated Payment Providers!Date and Time Formats, Activity Reports, and Updated Payment Providers!

February 14, 2020

We have added the option to change your organization's date and time formatting: you can now choose between 24-hour clock and 12-hour clock display, and several date formats. If you have alternative formats you would prefer to use, please let us know! These settings apply across your organization, and can be configured by administrators on the organization's settings page.

Date/Time Format Settings
Date and time formats for organizations

In addition, we now provide several new options for creating activity reports. Any search on the activities page can be saved to a PDF or CSV file, and the checks page includes the option to save a comprehensive history of your organization's activity history. The "Export Check History" option on the checks page will generate an archive of CSV files detailing the activities processed by CheckCentral over the selected period.

Activity Exporting
Check history export configuration

We also made some adjustments to subscription management to simplify changing your subscription level and added support for payments with American Express cards. If you have feedback or questions about these updates or any aspect of CheckCentral, please get in touch!

CheckCentral Pagination, API Create/Delete Endpoints, and More!CheckCentral Pagination, API Create/Delete Endpoints, and More!

December 10, 2019

We're excited to announce a number of recent updates to CheckCentral!

We've updated nearly all the pages on CheckCentral to include pagination and filtering to ensure that your data is always easily available. As your organization grows, you will always have fast and simple access to your checks, groups, and more. You can also search for checks by name on your dashboard, to help you get to the information you need as fast as possible!

Pagination on the checks page
Pagination example on the checks page

For organizations looking to automate the set up of their data, the CheckCentral API now supports create and delete endpoints to manage your checks, groups, and users. Access to these endpoints is restricted to API tokens granted the appropriate permissions. As well, we have also added authentication tokens tied to user accounts, which provide access through the API to only the data that that user is permitted to read or modify.

API Access Tokens
API Access Tokens

We've also made many other updates, such as an option to pre-sort newly created check groups in alphabetical order, improvements to PDF reports, the ability to configure Slack notifications for specific check groups, and notification emails now include the original message's attachments.

If you have feedback or questions about these updates or any aspect of CheckCentral, please let us know!

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