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New Notification Channel: WebEx Chat

April 9, 2021

We're pleased to announce that we've added WebEx Chat as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.

WebEx Notification Configuration
WebEx Notification Configuration

As always, if you have any questions, please feel free to contact us for assistance!

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New Notification Channel: IFTTT

April 9, 2021

We're pleased to announce that we've added IFTTT as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.

IFTTT Notification Configuration
IFTTT Notification Configuration

As always, if you have any questions, please feel free to contact us for assistance!

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New Notification Channel: JIRA

April 9, 2021

We're pleased to announce that we've added JIRA as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.

JIRA Notification Configuration
JIRA Notification Configuration

As always, if you have any questions, please feel free to contact us for assistance!

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New Notification Channel: Google Chat

April 9, 2021

We're pleased to announce that we've added Google Chat as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.

Google Chat Notification Configuration
Google Chat Notification Configuration

As always, if you have any questions, please feel free to contact us for assistance!

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New Notification Channel: Microsoft Teams

April 2, 2021

We're pleased to announce that we've added Microsoft Teams as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.

Teams Notification Configuration
Teams Notification Configuration

As always, if you have any questions, please feel free to contact us for assistance!

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New Notification Channel: Zendesk

April 2, 2021

We're pleased to announce that we've added Zendesk as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.

Zendesk Notification Configuration
Zendesk Notification Configuration

As always, if you have any questions, please feel free to contact us for assistance!

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New Notification Channel: Discord

April 2, 2021

We're pleased to announce that we've added Discord as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.

Discord Notification Configuration
Discord Notification Configuration

As always, if you have any questions, please feel free to contact us for assistance!

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Setting the Check Status Based on Text in Images

October 8, 2020

We're excited to announce that we've added the ability to do status matching against text that's in images! In the example message below, the two green "success" boxes are images instead of text. When a message that contains images arrives to your CheckCentral organization, CheckCentral will perform OCR on the image, and place the results in a .txt attachment with the message.

Sample Backup Email with Images
Sample Backup Email with Images

When you're setting up your Check criteria, you can choose to match based on the text in the attachments that were generated by the OCR scan of the images. Here's an example of how we'd recommend you setup the Check success criteria for the sample backup email above:

Sample Check Criteria Configuration
Sample Check Criteria Configuration

After we've configured that, when we click the "Test" button, we can see that the email matches and shows as successful.

Results of the Check Test
Results of the Check Test

If you have feedback or questions regarding CheckCentral, please let us know!

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Message Ignore Rules

June 1, 2020

We're happy to announce the addition of message ignore rules to CheckCentral. With these rules, users with manager or administrator permissions can configure custom rules that will block messages from being processed by your CheckCentral account. Ignore rules will prevent unwanted emails from showing up in your dashboard as unmatched messages, making sure that only the information you care about is reported on! From the new ignore rules page under your organization menu, you can set up the rules just like you would configure the criteria for an individual check. You can also create multiple rules, to configure your ignore list exactly as you need it.

Configure Ignore Rules
Setting up an ignore rule

Email messages ignored by these rules will be retained for a short period of time (currently one week) so that you can easily adjust a rule that catches a message that should no longer be ignored. Processing those ignored messages into your CheckCentral account is only a click away! The "reprocess" button for the list of ignored messages will re-run those messages through CheckCentral's message parsers and add it your your dashboard if it no longer matches your ignore rules.

Ignore Rules in Action
Example ignore rules and ignored messages

If you have feedback or questions regarding CheckCentral, please let us know!

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Improved Accessibility with Custom Status Colours

May 22, 2020

We're happy to announce an accessibility update for CheckCentral: customizable status colours. If the green/yellow/red colour set is difficult to use, you can now specify alternative colours to represent success, warning, and failure. For instance, someone who is red-green colourblind can adjust the success and failure colours to ensure that their dashboard remains easy to check at a glance.

Custom Dashboard Colours
Dashboard with custom colours

These settings are unique for each person, so every user can configure a colour set that works for their needs. You can change your status colours on your account page:

Custom Status Colours
Custom status colours

If you have feedback or questions about these updates or anything else regarding CheckCentral, please contact us!

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