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Introducing the CheckCentral Data API!

April 4, 2018

We're excited to announce that CheckCentral now has a read-only API available, so that you can pull Check and Issue details into your own custom applications!

To get started, select the API option from the Organization menu when you're on your CheckCentral page. On this page, you can add API tokens that are used when accessing the API from your scripts. Treat the tokens as you would your password!

API Tokens page
API Tokens page

After adding a token, you can click the Documentation link to view the available API endpoints, and if you click one of the endpoints, you can test it out right in your browser. The API calls return JSON data that you can use in your programming/scripting language of choice.

A test call to the getChecks endpoint
A test call to the getChecks endpoint

Here's a sample PowerShell script that gets the details for the Checks in a specific Check Group, and dumps them to a formatted HTML file: CC-API-GetCheckDetailsForSpecificGroup.ps1

If you need any help with the new API or have any questions, please contact us and we'll help you get up and running.

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Introducing New, Simplified CheckCentral Subscriptions!

March 27, 2018

We're very excited to announce some changes to our CheckCentral subscription plans that are rolling out today. We're doing away with the old tiered plans, and moving to a system where you only pay for the checks you need, as you need them. Getting started with CheckCentral has never been easier or more affordable!

Starting today, you'll be able to add or remove checks in groups of 10, with each group costing $5. In addition, all paying customers get access to all of our Enterprise features, including unlimited users, API access, and custom dashboards! We’re also removing the limit on the number of groups that can be configured. Our discounts for pre-paying quarterly or yearly are still available as well.

For our existing customers, you will be grandfathered in at your current subscription rate, and you can easily change the amount of checks on your account via the Subscription page.

If you have any questions or comments about these changes, please don’t hesitate to get in touch with us.

I'm an existing customer. How do I make changes to my check allotment?

After logging in to your CheckCentral organization, click the Subscription link in the top menu. At the top of the Enterprise plan column, there's a slider you can drag left or right to decrease or increase the number of checks you're paying for. The updated monthly subscription cost will be displayed immediately.

I'm a new customer. How many checks do I get during the 60-day free trial?

As many as you like! On the Subscription page, you can adjust the slider to increase or decrease the number of checks at any time during your trial.

What do I do if I'm not sure about these new plans?

Contact us with any questions that you have and we'll be glad to help out!

Add/Remove Checks Dialog
Add/Remove Checks Dialog
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CheckCentral Design Update

December 21, 2017

We've rolled out a site-wide update to the look and interface of CheckCentral. The updated design places more emphasis on your organization's information, as well as facilitating future development and improvements. We hope the new look will provide a cleaner, more readable experience. Please let us know if you have any feedback!

In addition, we have updated the email processing system to further improve CheckCentral's stability and reliability.

Dashboard Content
Dashboard Content
Dashboard Checks
Dashboard Checks
Check View Page
Check View Page
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Introducing PDF Reports!

October 31, 2017

We're pleased to announce the release of on-demand PDF report generation! You can now save snapshots of your organization's status for record-keeping or distribution.

You can save a complete dashboard view from your Manage Dashboards page or directly from the dashboard itself. The Manage Checks page provides links to save a snapshot of the current state of a group or an individual check.

PDF reporting is available on paid subscriptions, and Enterprise organizations will receive PDFs with their own organization branding, suitable for distributing to customers. Look for the PDF icon on your Dashboards and Check pages to download your PDF reports!

PDF Check Report
PDF Check Report
PDF Dashboard Report
PDF Dashboard Report
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Push Notification Updates

October 19, 2017

To help configure your CheckCentral account, we've added the ability to send yourself a test notification. On the notifications page, click the "Send Test Message" button to make sure your notification service is properly set up without having to wait for a Check to trigger an alert.

Public Overview
Send Test Message

iOS Notifications

As well, we've released updates to Apple push notifications to improve the reliability of alerts on iOS.

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Introducing Custom Dashboards and Email Processing!

July 25, 2017

We're excited to announce customizable dashboards for CheckCentral! With this update, you can select which elements you would like to see on your custom dashboard. You can also enable a publicly accessible dashboard view suitable for displaying your organization's status in a simple format. We are planning to extend the capabilities of custom dashboards in the future, so please let us know if you have any comments or feedback!

Please note that custom dashboards are only available on Enterprise Subscriptions. Contact CheckCentral Support with any questions.

Public Dashboard
Public Dashboard: Overview and Issues
Public Overview
Public Dashboard: Overview Only

Email Processing

As well, we have made significant improvements to our email processing system. It can queue and process incoming emails in greater numbers and with greater speed than ever before.

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Subscription Add-On Packs and Email Parsing

April 10, 2017

We've added a new option for CheckCentral subscriptions. If your organization could use more than a standard Enterprise Subscription offers, you can now purchase subscription Add-On Packs. These provide additional checks, groups, and SMS notifications on top of your existing subscription limits. Organization administrators can set up Add-On Packs on their subscription management page.

If you need something more specific than Add-On Packs can provide, please contact sales@checkcentral.cc for information about custom plans.

Add-On Packs
Add-On Packs

Email Parsing

Along with some interface adjustments and performance improvements, we made some updates to our email parsing. HTML email parsing is now more reliable, and CheckCentral can handle malformed messages more robustly.

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Slack Integration and Mobile Two-Factor Security

March 3, 2017

We're excited to announce that you can now integrate CheckCentral with Slack! You can receive all your regular notifications directly in Slack, including your daily digests and check status updates.

As well, you can use slash commands to request up to date information about your organization, from a full daily digest report to the status of a specific check group.

We use Slack as part of our daily workflow, and having updates posted in Slack provides a convenient way to keep on top our notifications. Organization administrators can configure Slack for their team by visiting their notifications page to get started!

Slack Notifications
Slack Notifications
Slack Group Status
Slack Group Status

Mobile Two-Factor Security

To compliment the release of Two-Factor Security, we've also added support for Two-Factor login in CheckCentral Mobile.

Two-Factor Security
Two-Factor Security
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Two-Factor Security, Overdue Thresholds, and Caching

February 24, 2017

We've added the option to secure your account with two-factor authentication. This helps to secure your account by preventing unauthorized access by requiring a second level of security in addition to your password. To log into your account with two-factor security you will need to enter a code sent via SMS to your mobile phone. Visit your User Account Page to enable two-factor security!

Two-Factor Security
Two-Factor Security

Check Updates

Checks can now be set up with more precise overdue thresholds. We've reduced the 30 minute minimum overdue time to 5 minutes, with additional options for 10 minute and 15 minute intervals.

As well, each Check now has a link at the bottom of its recent activity to view its extended activity history.

View Activity History

Caching and Performance

This week we also added a new caching layer to the CheckCentral backend. With the new cache layer we'll be able to process and report on all your emails with continuing efficiency and flexibility! Using a shared caching layer common to all our backend services will help ensure that your data is always available and up to date.

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Original To Addresses and Whitespace Matching

February 2, 2017

When displaying email messages, we always use the @mycheckcentral.cc email address as the "To" address. However, if an email is automatically forwarded to CheckCentral, its original "To" address isn't shown. We've updated this so that for new messages we will now display the original "To" address as well as the address used by CheckCentral. This will only be displayed if the addresses are different.

Originally To
Original To Address

Matching Extra Whitespace

We've added a new option for configuring your checks. With "Condense Whitespace" set for a group of rules, CheckCentral will ignore any extra whitespace in the message when matching against the each rule. This is particularly useful for HTML formatted emails, which often have extra line breaks and tabs in the document that aren't displayed.

Condense Whitespace
Condense Whitespace Option

Other Updates

We've also made a number of performance improvements behind the scenes, particularly with regards to sending out daily digests, as well as some minor bug fixes and usability improvements

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