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New Feature: New Ticketing Alert Management Options

January 11, 2024
We're happy to announce that we've just deployed a new update that allows your CheckCentral organization administrators to get notified if CheckCentral fails to create a ticket for a failed check.
To enable this option:
  • Go to Services > External Ticketing Systems
  • Click the edit button for your ticketing system
  • Near the bottom of the configuration window, enable the "Send notification to organization admins on ticket creation failure" option
  • Click Save
Ticket Creation Failure Notification Option
Ticket Creation Failure Notification Option
We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with external ticketing or any other aspect of CheckCentral, our dedicated support team is always here to help.

Announcing the Brand New CheckCentral iOS App!

December 6, 2023
We're very excited to introduce the brand new CheckCentral app for iOS. The app has been re-written from scratch and includes several improvements over the previous version:
  • Fully supports both light and dark mode.
  • Activity body text is now viewable directly in the app.
  • Tapping on a push notification now takes you straight to the body text of the activity that triggered the notification.
  • The dashboard can be filtered by status by tapping the traffic light icons, just like on the full desktop site.
  • The dashboard can be filtered by text using a built-in search box.
  • Reports can now be viewed and downloaded through the app.
We would like to invite everyone to try out the new CheckCentral app for iOS today. If you have any feedback, issues, or questions, please don't hesitate to contact us.
CheckCentral iOS Screenshots
Dashboard
Dashboard
Dashboard Filtering
Dashboard Filtering
Stats Report
Stats Report
Check View
Check View
Activity View
Activity View

New Ticketing System: 4me

December 1, 2023
We are excited to announce the addition of 4me as an External Ticketing integration in CheckCentral. Once configured, CheckCentral will automatically open tickets in 4me for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures, and will automatically close the ticket when the Check reverts to success.
To configure 4me as an External Ticketing integration:
  • Login to CheckCentral and navigate to your Dashboard.
  • On the top menu, click Notifications > External Ticketing Systems.
  • Click "Add Ticketing System" and choose 4me.
  • Follow the instructions in the 4me dialog to configure the integration.
  • Be sure to click the "Manage" button next to "Checks and Default Groups" in the 4me configuration to choose which Checks the 4me integration should be enabled for.
4me External Ticketing Configuration
4me External Ticketing Configuration
We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the 4me integration or any other aspect of CheckCentral, our dedicated support team is always here to help.

New Report Type: Weekly Status

November 21, 2023
We're excited to announce that we've added a new "Weekly Status" report type. This report shows the status history for your checks for the last 7 days (from the day the report was run). If there are multiple activities on the same day for a check, the report will show the "worst" status for that day.
Weekly Status Report
Weekly Status Report
To get started with a Weekly Status report, follow these steps:
  • Login to CheckCentral and navigate to your Dashboard.
  • Click Notifications > Reports from the main menu at the top of the page.
  • Click the Add Report link.
  • Select the "Weekly Status Report" option on the Report Type tab of the wizard and click Next.
  • Complete the steps in the rest of the wizard to create your new report.
This new report type is available across all subscription plans, and we hope the additional information will help make CheckCentral even more useful and easier to use. If you have any questions, feedback, or other thoughts, please don't hesitate to contact us.

Now Available: Billing in Local Currency!

November 7, 2023
We're very happy to announce that you can now have your CheckCentral subscription billed in your local currency, instead of US dollars. Our payment processor will handle the conversion from USD to your local currency so that your bank won't bill you a foreign exchange fee.
To update your existing subscription to bill in local currency, navigate to Organization > Subscription, then click the "Change Billing Currency" link, and follow the steps there to change to the currency you'd like to get billed in.
Change Billing Currency Link
Change Billing Currency Link
As always, if you run into any trouble or have any questions at all, please don't hesitate to contact our support team.

New Notification Channel: n8n webhooks

October 16, 2023
We are excited to announce the addition of n8n automation as an organization notification channel to CheckCentral. This notification channel can send CheckCentral notifications to n8n webhooks so that you can integrate your CheckCentral into your custom automations and workflows.
To configure the n8n integration:
  • Login to CheckCentral and navigate to your Dashboard.
  • On the top menu, click Services > Organization Notifications.
  • Click "Add Channel" and choose n8n (webhook).
  • Follow the instructions in the n8n (webhook) dialog to configure the integration.
  • Be sure to click the "Manage" button next to "Checks and Default Groups" in the n8n (webhook) configuration to choose which Checks the n8n integration should be enabled for.
n8n Organization Notification Configuration
n8n Organization Notification Configuration
We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the n8n integration or any other aspect of CheckCentral, our dedicated support team is always here to help.
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