CheckCentral is happy to announce that scheduled reporting is here! You can find this new feature under your Notifications menu then the Reports menu item.
What is Scheduled Reporting?
Scheduled reporting is an exciting new feature that allows you to create automated reports for any of your CheckCentral data. Schedule different types of reports to send the data you need to the people that need it, even people outside of your organization.
Navigating to the Daily Digest.
You can now manage your Daily Digest report and create new reports that your organization needs in this new reports area.
New CheckCentral reports area.
As always, if you run into any trouble at all, please don't hesitate to contact us.
With CheckCentral it's possible to have check failures and warnings trigger automatic ticket creation in an external ticketing system. We support many products including Autotask, ConnectWise, Zendesk, and GitLab. Here's how it works:
- When a check's status changes from success to failure or warning, a new ticket is created.
- If another failure or warning activity arrives at the check, the ticket is updated with a new note.
- When the check moves from failure/warning back to success, the ticket is automatically closed.
Here are the steps to enable an external ticketing system in CheckCentral:
Note: You need Manager or Administrator permissions to add external ticketing systems to your CheckCentral organization.
- On your CheckCentral dashboard, click Notifications > External Ticketing Systems.
The Main Notifications Menu
- Click the "Add Channel" link.
The Add Channel Link
- Choose the ticketing system from the dialog that opens.
The Ticketing System Selector
- Follow the directions in the dialog for that ticketing system.
Configuring the Ticketing System Settings
- In the "Check Groups" section, choose whether you want it available for all check groups, or specific groups only.
Choosing Check Groups
- Make sure that "Enable this external ticketing system" is enabled, then click Save.
Enabling the Ticketing System
- On the External Ticketing Systems page, click the checkmark icon for the ticketing system you just added to enable it for all checks in the check groups that you selected.
Applying the Ticketing System to All Checks
As always, if you run into any trouble at all, please don't hesitate to contact us.
We're pleased to announce that we've added a number formatting setting. This allows you to change the way numbers are presented in your organization (i.e 10,000.12 or 10 000.12 or 10.000,12 or 10000.12).
Organization Settings
Mattermost Number Formatting Menu
As always, if you have any questions, please feel free to contact us for assistance!
We're pleased to announce that we've added External Emails as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.
This channel allows notifications to be sent sent to an email address of a user outside of your orgainzation. By default "apply this channel to all checks" is enabled but it can be turned off and applied to specific check groups only.
External Email Notification Configuration
As always, if you have any questions, please feel free to contact us for assistance!
We're pleased to announce that we've added Bugzilla as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.
Bugzilla Notification Configuration
As always, if you have any questions, please feel free to contact us for assistance!
We're pleased to announce that we've added Redmine as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.
Redmine Notification Configuration
As always, if you have any questions, please feel free to contact us for assistance!
We're pleased to announce that we've added RocketChat as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.
RocketChat Notification Configuration
As always, if you have any questions, please feel free to contact us for assistance!
We're pleased to announce that we've added Asana as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.
Asana Notification Configuration
As always, if you have any questions, please feel free to contact us for assistance!
We're pleased to announce that we've added Zulip as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.
Zulip Notification Configuration
As always, if you have any questions, please feel free to contact us for assistance!
We're pleased to announce that we've added Zapier as a notification channel for your CheckCentral notifications! To get started with it, login to your CheckCentral dashboard, then click Notifications > Organization. From there you can add it as a new channel, and detailed instructions are in the configuration window.
Zapier Notification Configuration
As always, if you have any questions, please feel free to contact us for assistance!
