We are excited to announce the addition of Zoho Desk as an External Ticketing integration in CheckCentral. Once configured, CheckCentral will automatically open tickets in Zoho Desk for failed Checks. It will keep the tickets up to date with notes for subsequent warnings and failures, and will automatically close the ticket when the Check reverts to success.

To configure Zoho Desk as an External Ticketing integration:

We are constantly striving to improve our services and provide you with enhanced features that make your CheckCentral experience even more efficient. If you have any questions or require assistance with the Zoho Desk integration or any other aspect of CheckCentral, our dedicated support team is always here to help.

We're pleased to announce that we've just shipped an update that streamlines the notification channel and ticketing system configurations. The new update makes the configuration much clearer and allows you to configure notification channels and ticketing systems per-check. You can also enable a notification channel or ticketing system as on-by-default for new checks in a check group.

In the configuration dialog for a notification channel or ticketing system, you can now click the "Manage" button to open a new tree view that contains all check groups and checks in your org. In this dialog, you can choose the check groups and checks that will use this notification channel/ticketing system when alerts are generated. You can also enable the star icon next to a check group to ensure that new checks created in that group automatically have this notification channel/ticketing system enabled by default in the wizard.

When viewing the Notifications section of the check wizard or check edit page, you'll now only see the notification channels and ticketing systems that have the check selected in their configuration. If you add or remove a notification channel/ticketing system in the check wizard or check edit page, that will be reflected in the tree view for the notification channel/ticketing system as well.

If you have any questions or concerns while using the new notifications configuration, please feel free to contact us and we'll be glad to help out!

We're very happy to announce that you can now bulk edit check schedules, status criteria, and notification settings. The new bulk edit tool allows you to select multiple checks and alter their settings with one page. You can also use the bulk edit page to copy settings from one check to multiple other checks, making changes to many similar checks a breeze!

Follow these easy steps to use the new bulk edit tool:

As always, if you run into any trouble or have any questions at all, please don't hesitate to contact our support team.

We're pleased to announce that the CheckCentral Android app can now use custom status colours, which you can set on your account page. To configure custom status colours, follow these steps:

• Login to your CheckCentral account.
• From the top-right Account menu, choose "My Account."
• Scroll down to the CheckCentral section and click "Modify" next to the Status Colours.
• Enter your current password before scrolling down, it's required when modifying account settings.
• Click each colour next to the status to open the colour picker.
• Choose a new colour
• Click the Save button to save your changes.

We would like to invite everyone to try out the new CheckCentral app for Android today. If you have any feedback, issues, or questions, please don't hesitate to contact us.

We're very excited to introduce the brand new CheckCentral app for Android. The app has been re-written from scratch and includes several improvements over the previous version:

• Fully supports both light and dark mode.
• Activity body text is now viewable directly in the app.
• Tapping on a push notification now takes you straight to the body text of the activity that triggered the notification.
• The dashboard can be filtered by status by tapping the traffic light icons, just like on the full desktop site.
• The dashboard can be filtered by text using a built-in search box.
• Reports can now be viewed and downloaded through the app.

Please note that the new CheckCentral app for iOS is still in progress and we will post another announcement when it has been released.

We would like to invite everyone to try out the new CheckCentral app for Android today. If you have any feedback, issues, or questions, please don't hesitate to contact us.